OPS Data Analyst - University Community Partnerships

Job DescriptionHiring Salary: $25 per hour Hours per Week: Part-time, 20-29 hours per week Shift Hours: Flexible within standard business hours (8:00 AM-5:00 PM) Appointment Type: Temporary (OPS) Job Summary The OPS Data Analyst supports OUCP's programs, partnerships, and operational goals by managing, integrating, and analyzing business data to inform decision-making and improve organizational efficiency. This role aggregates data from multiple sources, ensures data accuracy and integrity, and performs basic statistical and analytical tasks in response to requests from project teams and leadership. The Data Analyst develops queries, reports, dashboards, and summaries; identifies trends and data quality issues; and supports process improvement and reporting needs for internal and external stakeholders. ResponsibilitiesJob DutiesMetrics Collection and Reporting Maintain and update OUCP's Customer Relationship Management (CRM) system, including partnership records, contacts, activities, and engagement data. Collaborate with OUCP team members to collect partnership, program, and engagement metrics across multiple initiatives. Identify and resolve basic data quality issues and coordinate with team members to correct or clarify records. Produce routine and ad hoc reports that track partnership activity, program outputs, and operational performance. Marketing Metrics, Web Analytics, and Survey Data Support the collection and reporting of marketing and communications metrics, including website performance analytics (e.g., Google Analytics) and related engagement indicators. Compile and analyze survey data (e.g., partner satisfaction, participant feedback, event or program surveys) to assess experience, outcomes, and opportunities for improvement. Develop repeatable reporting outputs (dashboards, scorecards, and summary reports) that connect marketing performance to program and partnership outcomes. Additional Responsibilities Support special projects, evaluations, and data requests as assigned. Maintain responsible data handling practices and confidentiality standards. Tools and Systems Customer Relationship Management (CRM) systems (e.g., Salesforce or equivalent) Microsoft Excel or Google Sheets (including formulas and pivot tables) Reporting and dashboard tools (e.g., Power BI, Tableau, Looker Studio, or similar) Web analytics platforms (e.g., Google Analytics) Familiarity with basic querying or SQL concepts is a plus QualificationsExperience and Education Typically requires a bachelor's degree in a related field or an equivalent combination of education and experience. 0-2 years of relevant experience in data analysis, reporting, or administrative analytics. Degree Equivalency Clause: Four years of direct experience for a bachelor's degree. • Senate Bill 1310- The Florida Senate (is conditional upon meeting all employment eligibility requirements in the U.S. • SB 1310: Substitution of Work Experience for Postsecondary Education Requirements • A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed: • (a) Two years of direct experience for an associate degree; • (b) Four years of direct experience for a bachelor's degree; • (c) Six years of direct experience for a master's degree; • (d) Seven years of direct experience for a professional degree; or • (e) Nine years of direct experience for a doctoral degree • Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment. • Minimum Qualifications that require a high school diploma are exempt from SB 1310. Competencies Analytical and problem-solving skills Attention to detail and commitment to data accuracy Ability to manage multiple tasks and meet deadlines Clear written and verbal communication skills Ability to collaborate effectively with cross-functional teams Working knowledge of basic statistics and data analysis concepts Proficiency with spreadsheets and reporting tools About Us Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts. About USF The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at Compliance and Federal Notices This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under Federal Employment Laws: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Family and Medical Leave Act (FMLA) Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

Created: 2026-03-10