Senior Operations Coordinator

Position Summary The Operations Coordinator oversees daily office operations and leads the companys accreditation and compliance initiatives. This role is responsible for managing insurance order processing, heading up regulatory compliance efforts, maintaining updated policies and procedures, and ensuring the organization remains audit-ready and aligned with industry standards. Key Responsibilities Accreditation & Compliance Leadership Lead and manage all accreditation processes, including preparation, documentation, and ongoing compliance requirements Serve as the primary point of contact for accrediting organizations and regulatory agencies Maintain and update company policies and procedures to meet DME regulatory standards Ensure adherence to HIPAA, Medicare, Medicaid, and commercial insurance guidelines Conduct routine internal audits of patient and employee files Monitor and track required staff trainings and certifications to maintain compliance Ensure the organization remains survey-ready at all times Order & Insurance Processing Process and track DME orders Maintain accurate patient and insurance records Office & Operational Management Oversee daily office workflow and administrative functions Manage new hire onboarding paperwork, ensuring completion of required employment documents and compliance training Coordinate communication between office, sales and billing Identify and implement process improvements to increase operational efficiency Handle general administrative duties including document management and reporting Qualifications High school diploma required; Associates or Bachelors degree preferred Excellent organizational skills and attention to detail Ability to manage multiple priorities and deadlines Familiarity with healthcare compliance and operations is a plus

Created: 2026-03-10