Front Desk

Front Desk Job Description SafeSplash is looking for a professional to join our team. This position reports to the Assistant General Manager or Manager on Duty. The role involves serving clients and visitors by greeting, welcoming, and directing them appropriately; helping keep appointments running on-time; maintaining office operations by receiving and distributing communications; maintaining supplies and equipment; and maintaining facility appearance and cleanliness. Essential duties and responsibilities include: welcoming visitors and clients by greeting them in person or on the telephone; answering or referring inquiries; forwarding information by receiving and distributing communications; maintaining safe and clean reception area and lobby; maintaining client accounts by recording accurate and up-to-date information; assisting clients with retail merchandise; maintaining supplies by checking inventory levels; preparing and tracking donations to non-profit organizations; scheduling, promoting, and participating in special events; complying with employment expectations; and contributing to the team effort. Other duties may include: updating job knowledge by participating in educational opportunities. Position qualifications and requirements include: a happy and professional disposition; exceptional customer service focus; strong communication skills; experience with computer scheduling software; experience using spreadsheets and word processing software; outstanding multi-tasking abilities; and a dependable and flexible schedule. Preferred qualifications include: swim lesson and/or competitive swimming experience; CPR & First Aid Certified.

Created: 2026-03-10