Omni Hotels - 1950 Eisenhower Boulevard - Responsibilities: Process guest check-ins and check-outs according to Omnis Moments of Service and Standard Operating Procedures.; Empathetically listen to guest inquiries and provide appropriate responses.; Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.).; Block rooms in the computer and follow through on designated requirements.; Pre-register designated guests and prepare key packets.