Management Analyst III

Management Analyst IIIPrint (ApplyManagement Analyst IIISalary$2,303.91 - $2,707.20 BiweeklyLocationHouston, TexasJob TypeFull TimeJob Number38199DepartmentHouston Public WorksOpening Date03/03/2026Closing Date3/16/2026 11:59 PM Central Description Benefits Questions POSITION OVERVIEWApplications accepted from: All Person InterestedService Line: Transportation & Drainage OperationsReporting Location: 611 Walker, 21st FlrWorkdays & Hours: Monday – Friday / 7:00am - 4:00pmSubject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONSThe Management Analyst III develops, organizes, implements, monitors specific operational and maintenance activities. The analyst will support the Transportation & Drainage Operations in implementing process improvements, monitoring operational effectiveness, and ensuring compliance with operational regulations and policies.Responsibilities: Samsara Driving Application o Serve as TDO administrator and subject matter experto Reviewing users report monthly to add or remove userso Work with the Communication Specialist to develop monthly tips/tricks for distributiono Review various system reports to ensure safety adherenceso Develop improvement recommendations for driving behavior and gain buy-in.o Incorporate automated system notifications for vehicle incidents; search for trends/patternso Collaborate with vendor to effectively communicate concerns of the Service Line to ensure organizational needs are meeto Utilize new or available technologies to create internal dashboard Safety Meetings o Present safety data (focus on significant incidents and trend analysis) during bimonthly meetings (six times per year) and incorporating Samsara where applicableo Attend citywide safety meetings and notify management of any new developments Work Order Overdue Dashboard and Response o Analyze data presented on Work Order Overdue Dashboardo Review trends/patterns and suggest areas of improvemento Follow up with management in areas such as Average completion time, total past due and past due detailo Provide biweekly reports to management detailing citizen responses and explanations for pastdue items Operational Quality & Efficiency o Assist in the development of operational SOPs to document intuitional knowledge regarding procedures and processeso Improve customer service relations via assistance from TDO operational teams and optimizing TDO operational environmentso Creation of flow charts for documentation of workflow processeso Analyzing overtime data for OQE staff and other special projects as assignedWORKING CONDITIONSThis position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.This is a Houston Public Works position at the Tier III Level.MINIMUM REQUIREMENTSEDUCATIONAL REQUIREMENTSRequires a Bachelor's degree in Public Administration, Business Administration, Finance or a field directly related to the job.EXPERIENCE REQUIREMENTSFour years of professional experience in accounting, budget analysis, finance, public administration or a field directly related to the job are required.SubstitutionsExperience cannot be substituted for the Bachelor’s degree requirement.A Master’s degree in a field directly related to the job may substitute for two years of the above experience requirement.LICENSE REQUIREMENTSNonePREFERENCESPreference will be given to applicants with experience in the following: The ability to organize and prioritize assigned task Detail Oriented Innovative problem-solving skills Ability to multi-task in a high volume, fast paced environment Self-starter and committed to completing tasks timely). Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.GENERAL INFORMATIONSELECTION/SKILLS TESTS REQUIRED: NoneHowever, the department may administer skills assessment test.SAFETY IMPACT POSITION: NoIf yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.SALARY INFORMATIONFactors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.Pay Grade 21APPLICATION PROCEDURESOnly online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.Applications must be submitted online at: Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.To view your detailed application status, please log-in to your online profile by visiting: or call 832-393-6020.If you need special services or accommodations, call 832-393-6020. (TTY 7-1-1)If you need login assistance or technical support call 855-524-5627.All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.EOE - Equal Opportunity EmployerThe City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: Medical Dental Vision Wellness Supplemental Insurance Life insurance Long-term disability Retirement pension 457 deferred compensation plan Employee Assistance Program 10 days of vacation each year 13 city holidays, plus one floating holiday Compensable Sick Leave Personal Leave Flexible schedules Hybrid-Telework for eligible positions Professional development opportunities Transportation/parking plan Section 125 pretax deductions Dependent Care Reimbursement Plan Paid Prenatal, Parental and Infant Wellness Leaves Healthcare Flexible Spending Account For plan details, visit 01Please select your highest verifiable level of formal education completed. High School Diploma/GED Associate's Degree in Public Administration, Business Administration, Finance or a field directly related to the job. Bachelor's Degree in Public Administration, Business Administration, Finance or a field directly related to the job. Master's Degree or higher in Public Administration, Business Administration, Finance or a field directly related to the job. 02If you have a degree in "a field of study directly related to the job" in the question above, please list your completed degree and major. If you do not have a degree or this is not applicable to you, please type "N/A".03How many verifiable years of professional experience in accounting, budget analysis, finance, public administration or a field directly related to the job do you have? Less than 2 years 2 years but less than 4 years 4 years but less than 8 8 years but less than 10 10 years or more No Experience 04How many years of experience do you have conducting in-depth analyses of operations to identify inefficiencies, bottlenecks, and areas for improvement? Less than 2 years 2 years but less than 4 years 4 years or more No experience 05How many years of experience do you have working with department heads to map and assess key operational processes, focusing on aligning them with budgetary constraints, and organizational goals? Less than 2 years 2 years but less than 4 years 4 years or more No experience 06Please check if you are proficient and have extensive professional use of the Microsoft Office and other applications below (Please check all that apply): Word Excel Adobe Acrobat Power Point Outlook SAP None of the above 07Briefly share your experience conducting in-depth analyses of operations to identify inefficiencies, bottlenecks, and areas for improvement. If you have no verifiable experience, please type "N/A". (Please note, stating SEE RESUME IS NOT an acceptable answer and will delay your application process).08Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions? Yes No 09Briefly share in detail your experience working with department heads to map and assess key operational processes, focusing on aligning them with organizational goals. If you have no verifiable experience, please type "N/A". (Please note, stating SEE RESUME IS NOT an acceptable answer and will delay your application process).10Which of the characteristics and skills listed below are a current reflection of you? (Please check all that apply) Efficient in planning, organizing, and prioritizing work assignments Adept attention to detail Indecisive Ability to meet multiple demands and customer needs Tunnel focused Exceptional verbal, written communication, and presentation skills Strong leadership Aptness to collaborate confidently Efficient in planning, organizing, and prioritizing work assignments None of the above 11Are you able to evaluate operational performance and make recommendations to enhance service delivery while optimizing resource utilization? Yes No 12Briefly share what skills you used to evaluate operational performance and an example of recommendations you made to enhance service delivery while optimizing resource utilization. If you have no verifiable experience, please type "N/A". (Please note, stating SEE RESUME IS NOT an acceptable answer and will delay your application process).Required Question

Created: 2026-03-10