Account Coordinator

Account Coordinator Imagination is looking for a "go getter" Account Coordinator who is excited to learn and be involved in a rapidly growing office environment. This opportunity is well suited for someone with 1-2 years of experience who is seeking to grow in their career in client services. The Account Coordinator assists with client management and project execution for various industries under a wide range of categories including but not limited to: product launches, customer facing events and road shows, press events, employee events, consumer events, B2B meetings and video production in both live and virtual settings. Key Responsibilities Leadership & Project Ownership: Full Accountability: Own your workflow from end-to-endmanaging timelines, prioritizing competing tasks, and ensuring high-quality design solutions are delivered on schedule. Proactive Problem-Solving: Act as a self-starter who identifies opportunities to elevate agency standards and leads internal initiatives with an "ideas-first" mindset. Client Development & Strategy Support: Insights Maven: Fuel the client development team with deep-dive research into brands, industries, and audience trends to sharpen our competitive edge. New Business Lead: Serve as the central hub for pitch essentials, managing everything from brand language and team bios to capabilities decks. Marketing Catalyst: Partner with Strategy and Marketing to craft compelling social content and coordinate high-stakes award submissions. Communication & Collaborative Spirit: Voice & Vision: Confidently articulate your design process and contribute your unique perspective during internal brainstorms and client presentations. Cross-Functional Partnership: Build seamless relationships across Strategy, Account, and Production teams to ensure every project hits the mark on budget and scope. Team-First Mentality: Bring a flexible, "all-hands-on-deck" attitude to the fast-paced New York environment, jumping in wherever the agency needs you most. Business Operations & Logistics: Pitch Precision: Support the New Business team by assembling high-impact presentations and maintaining master credential decks for the Imagination suite of services. Project Stewardship: Maintain organized digital ecosystems and facilitate smooth financial workflows by liaising between Project Management and Finance for invoicing and expenses. Administrative Excellence: Executive Support: Manage high-level scheduling, agenda preparation, and expense reporting as needed. Meeting Mastery: Coordinate internal and external functions where needed, providing meticulous contact reports and ensuring all follow-up actions are executed. Culture & Environment: Lead the charge on office communications and the planning of agency eventsfrom happy hours and offsites to bespoke branded gifting and community drives. Skills, Knowledge and Expertise 0-2 years of proven professional work experience Excellent communication skillsthis is a client-facing role and requires the skill to communicate well at all levels. Strong organizational and administrative skills, with the ability to prioritize and meet tight deadlines Proven efficiency, strong accuracy and excellent attention to detail Ability to prioritize and complete tasks efficiently Strong numeracy and database management skills Microsoft PowerPoint and Excel as well as Google Slides and Sheets competency is essential Familiarity with local and national restaurants, venues, and hotels beneficial to the role Benefits Work with a state-of-the-art product and deliver it to exciting and innovative brands Learning and development opportunities that contribute to professional growth A fun, engaging work culture Be part of a mission-driven team that values agility, integrity, and excellence Opportunity to contribute to large-scale, high-impact projects from day one Comprehensive paid time off benefits Hybrid work model, where our team comes into the office a minimum of 3 days per week Generous parental leave Up to 4% safe harbor company 401k match Comprehensive, low-cost health benefits About Imagination Imagination is The Original Experience Design Agency. Founded over 50 years ago, we apply the power of our collective imagination to creative, commercial, and cultural challenges, creating experiences that move people. We specialize in Consulting, Destinations, Content and Live Events. We have 13 global studios worldwide, united by a deep understanding of what moves people on a human level, and a determinedly independent spirit. Imagination was officially certified as a Newsweek Most Loved Workplace 2023. Our clients include Major League Baseball, Visa, Amazon, Ford, LVMH, Harley-Davidson, and Google. For more information, please visit imagination.com or follow @imaginationglbl on social. Our Beliefs and Behaviours: We have identified four foundational beliefs that underpin Imagination. More powerful than generic corporate values, they motivate us to act, to foster the behaviours that lead to success: We believe curiosity is the root of original insights and ideas... so we look at the world with fresh eyes, we experiment, invent and up-end conventions. We believe rigour results in better choices... so we ask precise, provocative questions. We believe bravery tames the unknown... so we demand ambition, confident that together we can meet 'never been done before challenges'. We believe respect builds stronger teams and continued success... so we recognize the uniqueness and unique potential in each individual, we are accountable to each other, we play as a team. Global Inclusivity Statement: At Imagination we value diversity, equity and inclusion as principles that make us stronger, more innovative and more creative as an organization. As a team and a business we know that creativity thrives in teams and organizations that comprise diverse groups of people, embracing diverse perspectives, where people feel able to share their whole selves. That's why we are committed to fostering an environment where every individual, regardless of race, religion, gender identity, age, sexual orientation, disability, veteran status, neurodiversity, socio-economic background, or indigenous identity, feels valued, respected, and empowered to succeed. By living our core behaviours, being curious, rigorous, brave and respectful, we remain dedicated to building a workplace and a world where everyone is seen, heard, and has the opportunity to thrive. Curiosity sparks innovation - We seek out diverse perspectives, challenge assumptions, and embrace new ways of thinking. Rigour ensures impact - We approach our work with discipline and dedication, ensuring that these beliefs are not just words, but lived experiences. Bravery stands up for what's right - We confront biases and advocate for progress. Respect is fundamental - We foster and encourage open dialogue and challenge ideas constructively. Our Commitment We expect our team to actively foster a safe, empowering, and inclusive culture. Our commitment extends beyond our workforce to our partners and suppliers, who we hold to the same standards of inclusivity and non-discrimination.

Created: 2026-03-10