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Hotel Guest Services Manager

New Day Executive Search - Houston, TX

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Job Description

Hotel Front Desk Manager A boutique lifestyle hotel in Houston seeks an experienced hotel front desk manager to provide hands-on leadership to the front desk and other related departments. If you are looking for a new opportunity to join a stable company with a great culture that offers opportunities for professional and personal growth, you have found it. Apply today! Responsibilities Attract and secure top talent that will ensure a quality guest experience Provide the highest level of leadership through ongoing training and mentorship Be a hands-on leader by maintaining a consistent presence in the guest areas Ensuring that all guests are provided access to all guest experience programs Lead and manage a seamless guest experience at arrival and departure Qualifications Bachelor's degree in hospitality management, business administration, or a related field a plus. Minimum three years of experience in a front office role in a hotel, with at least two years in a supervisory or management capacity. Experience with hotel property management systems (PMS) (specify preferred systems, e.g., Opera, etc.). High-level hospitality or customer service experience LifeStyle brand familiarity Passionate leadership skills People-oriented servant leader Trainer mindset Benefits Salary - $75,000 to $80,000 Holiday pay Sick and vacation pay Medical plan with contribution 401K plan

Created: 2026-03-10

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