Customer Service Representative

Collections Specialist DAC Fitness is looking for an experienced and motivated collections specialist to join our dynamic collections team. Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments. The role requires someone with the ability to balance between maintaining trustful relationships and guaranteeing timely payments. You should possess outstanding communication and negotiation skills. For maximum success, you should: Be able to smile. Know how to use a computer. Be a multi-tasker, a self-starter, and a social enthusiast. Have outstanding communication and interpersonal skills. Be a team player. Have tough skin (you will get yelled at by a member a time or two). Essential Physical Requirements: Supervise assigned accounts to identify unresolved debts. Develop effective repayment plans. Follow-up with clients on overdue accounts. Oversee all monthly payments and refunds. Communicate well in person and on the phone. What Can We Do For You? Turn you into a hospitality superstar. A life skill for any career. Teach you organizational and self-management skills. Provide you a fun environment to work in. Benefits: Fun work environment. Free gym membership. Flexible hours. Free child care for staff members during child care operating hours. Employee discounts for DAC services and products. DAC Fitness is an equal opportunity employer. Background checks are required for some positions. Compensation: $10.00 - $15.00 per hour

Created: 2026-03-10