Channel Metadata Analyst (Digital Lab)

Job Description Target PR Range: 52-62/hr Depending on experience Summary: The Channel Metadata Analyst supports Digital Lab with day-to-day management, oversight, and optimization of marketing metadata and digital operational programs. This role will also cover aspects of Email Rental, Preference Center management, and dashboard/data operations. Responsibilities: • Lead daily operations, including metadata tagging and dashboard management across complex brand programs, ensuring accuracy and on-time execution • Collaborate with internal stakeholders and agencies to maintain updated content, align processes, and uphold data management standards • Utilize Salesforce (CPMT) for metadata activities • Perform data querying, analysis, and process automation using SQL • Develop and maintain documentation such as playbooks, guides, and RACI matrices • Onboard cross-functional/agency teams on workflows and operational processes • Partner with teams to gather requirements, test, and verify data inputs/outputs • Drive standardization, automation, and process improvements to enable greater efficiency • Troubleshoot issues, identify root causes, and implement corrective actions with partners • Design, update, and maintain dashboards/operational reports using Smartsheet, Workfront, & PowerBI • Oversee and support aspects of Email Rental and Preference Center workflows and operations • Stay current with digital operations best practices and recommend new solutions • Communicate clearly and set expectations throughout operational processes Qualifications: • Bachelor's Degree in Business, Marketing, Information Systems, or equivalent experience • Experience with digital marketing operations, database/content management, project management. • Hands-on experience with Smartsheet, PowerBI, and Salesforce; proficiency in SQL (Snowflake) & Marketo a strong plus • Exceptional communication and collaboration skills across business and technical teams • Demonstrated ability to operate independently, solve problems, and manage multiple priorities in a dynamic environment • Proven track record of cross-functional teamwork and driving programs to completion • Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) • Enthusiastic, solution-oriented, and open to new challenges Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements. Fraud Alert: Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.

Created: 2026-03-10