Lead Product Owner - Genesys Contact Center (...

Job TitleTechnology Lead | Development process generic | Embedded Product Development ProcessWork Location : DurhamNC27701Vendor RateContract duration (in months)12Job Details:Must Have Skills (Top 3 technical skills only)1. Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center2. Candidate should have strong handson PO experience in member and provider contact center area.3. Candidate should have strong knowledge and work experience on the latest capabilities offered by Genesys.Nice to have skills (Top 2 only)1. Candidate should have stakeholder management and conflict resolution skills2. Candidate should have strong experience of Genesys contact center workflowsDetailed Job Description:Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area.Candidate should have strong handson PO experience in member and provider contact center area.Candidate should have strong knowledge and work experience on the latest capabilities offered by Genesys.Candidate should have experience of creating a product roadmap.Candidate should have stakeholder management and conflict resolution skillsCandidate should have strong experience of GMinimum years of experience:8-10 yearsCertifications Needed: NoTop 3 responsibilities you would expect the Subcon to shoulder and execute:1. Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area.2. Candidate should have strong handson PO experience in member and provider contact center area.Interview Process (Is face to face required?)Yes

Created: 2026-03-10