ERP System Support Specialist

Salary: $55,000.00 - $58,000.00 Annually Location : LSCO Main Campus - Orange Job Type: Staff Job Number: 202500005 Department: Director Of Info Serv Admn Comp Tel Opening Date: 10/09/2025 FLSA: Exempt LSCO is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation. If you have questions, please email the Human Resources department at or call 409-882-3905. We value the safety of all members of the Gator Community at our beautiful campus on the Sabine River. LSCO publishes an Annual Security Report that provides information regarding campus Safety & Security, including topics such as crime reporting policies, information regarding programs to prevent dating violence, domestic violence, sexual assault and stalking, the procedures the College will follow when one of these crimes is reported, and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes. If you would like to receive a paper copy of the Annual Security Report, you can stop by the Clery Compliance & Title IX Office, located in the Ron Lewis Building, Room 222C, during regular business hours. You can request that a copy be mailed to you by calling 409-882-3910 or emailing . Click here to find the report on our website. Job Summary We are seeking a motivated ERP System Support Specialist to join our Information Technology Services team. This position plays a key role in the support, maintenance, and configuration of our enterprise applications, primarily Ellucian Banner and its integrated systems. The ideal candidate has hands-on experience with ERP support, report writing, and system integrations, along with strong analytical and problem-solving skills. The position works under general supervision with moderate latitude for the use of initiative and independent judgment. This is an exempt, staff position reporting to the Director of Enterprise Applications. Duties/ResponsibilitiesReceive and work incidents and service requests submitted by users for multiple applications across three colleges Provide technical support for the Ellucian Banner ERP system and related applications Write and maintain reports using SQL and PostgreSQL Assist with the implementation, configuration, maintenance, monitoring, and support of Banner and integrated enterprise systems Work with third-party vendor integrations and support API development and maintenance Support Ellucian Cloud Applications Troubleshoot technical issues and collaborate with business units to deliver effective solutions Maintain documentation for workflows, configurations, and system procedures May be required to travel to work-related conferences, in and out of state Performs other related tasks as needed Minimum/Preferred Qualifications Minimum Qualifications: Bachelor's degree in information systems, computer science or related area with two years of experience OR a related associate degree with three years of experience. Demonstrated experience with ERP systems such as Ellucian Banner or similar enterprise software. Proficiency with SQL and experience writing and maintaining queries or reports (PostgreSQL preferred). Familiarity with system integrations and APIs, including experience supporting third-party or vendor integrations. Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues. Excellent communication and collaboration skills, with the ability to work effectively with both technical and functional users. Ability to manage multiple tasks and projects and meet established deadlines Preferred Qualifications: Experience supporting Ellucian Banner and its associated modules or applications (e.g., Self-Service Banner, DegreeWorks, Argos, FormFusion, IntelleCheck, Xtender, or Experience). Familiarity with Ellucian ETHOS, DataConnect, and ISE Enterprise SCHEDULE. Experience working with Ellucian Cloud Applications or SaaS environments. Knowledge of TouchNet, Axiom, or other third-party integrations commonly used in higher education. Understanding of relational databases and reporting tools. Experience developing or maintaining technical documentation and workflow procedures. Supplemental Information Supported Applications include: Banner Self-Service Banner DegreeWorks Argos FormFusion Intellecheck Banner Document Management (Xtender) Ellucian Experience Ellucian ETHOS Ellucian DataConnect ISE Enterprise SCHEDULE Axiom TouchNet LSCO is an E-Verify Employer. This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Click for the Security Sensitive Release Form. We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees who work an average of __ hours per week over the course of a year, receive benefits on a pro-rated basis. To learn more details, visit our benefits page.

Created: 2026-03-10