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Court Services Case Manager (DTE)

State of Wisconsin Division of Personnel Management - Sturgeon Bay, WI

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Job Description

Thank you for your interest in joining Door County Government! Door County is proud to be a premier place to live, work, and visit. We serve nearly 30,000 year-round residents and a vibrant seasonal population by providing essential services that support and protect the people, economy, and environment of the beautiful Door Peninsula. Within the County organization, the Health & Human Services Behavioral Health Services Division provides mental health and substance use treatment services for Door County residents and their families. Care is available to individuals of all ages, with federal guidelines prioritizing pregnant women and individuals who use intravenous drugs for substance use services. The department offers outpatient counseling, psychiatric and psychological evaluations, medication management, and support for co-occurring disorders. It also provides substance use counseling, OWI assessments, and the Intoxicated Driver Program. These services promote accessible, coordinated care that supports recovery and overall well-being. To continue this important work, we are seeking a candidate who will perform the responsibilities outlined in the job summary and contribute to our efforts in serving the community through Treatment Court Services. This is categorized as a Defined Term Employment position, grant funded through December 2026. this position may be extended through continued grant funding. Job Summary: The Court Services Case Manager supports the County's Treatment Court by coordinating services for court participants, including those enrolled in the Comprehensive Community Services (CCS) program. This position delivers community-based case management and treatment coordination, using independent judgment to ensure continuity of care and compliance with court protocols. It requires collaboration with interdisciplinary teams and providers to promote recovery, reduce recidivism, and support client reintegration. Essential Duties & Responsibilities Conducts comprehensive assessments for referred individuals to determine eligibility for the Treatment Court and CCS programs. Facilitates regular meetings with participants to monitor progress, ensure compliance, and adjust service plans as needed. Develops and maintains individualized service plans that address risk levels, participant strengths, and resource needs. Coordinates care by referring participants to community resources and authorizing services in the CCS program. Communicates and collaborates with treatment providers and medical professionals for assessment, planning, monitoring, and follow-up care. Maintains accurate participant case records, documentation, and electronic entries in compliance with state statutes and departmental policies. Prepares weekly performance reports and presents findings and recommendations to the Treatment Court team, including sanctions or incentives. Coordinates and ensures timely collection of drug and alcohol testing samples, reporting results to the court team. Supports reentry and recovery planning to ensure long-term participant success post-program. Tracks participant compliance with financial obligations, including fees, fines, and restitution, and informs the team of status. Co-facilitates psychoeducational sessions aligned with evidence-based practices for the court population. Participates in clinical supervision, staffing, and community or county meetings as directed. Key Competencies & Skills Case Management: Integrates behavioral, legal, and community supports into cohesive service plans. Collaboration: Works effectively with interdisciplinary teams and external agencies to coordinate care. Communication: Clearly conveys sensitive, clinical, or legal information to diverse stakeholders. Critical Thinking: Assesses participant needs and risks, and applies judgment to prioritize interventions. Problem Solving: Manages caseloads, resolves service barriers, and adapts plans to participant outcomes. Technical Proficiency: Accurately maintains electronic health records, performs data analysis, and reconciles service documentation. Required Education & Experience Bachelor's degree in Social Work, Psychology, Human Services, Criminal Justice, or a closely related behavioral science field; OR equivalent combination of education and 1-3 years of direct experience in the substance use field. Must complete CCS training and pass the Department of Health Services certification exam as an adult functional screener within three months of hire. Valid driver's license. Preferred Education & Experience Experience working with individuals with co-occurring mental health and substance use disorders. Familiarity with Wisconsin's Treatment Court and CCS program operations. Knowledge of regional community service providers and recovery networks. Physical & Work Environment Requirements Work is primarily performed in an office setting and through community-based service delivery. The position requires prolonged periods of sitting (over 75%) while operating computers or phones, with occasional walking throughout the building. Frequent verbal communication and visual engagement are necessary. Lifting up to 10 pounds may be occasionally required. The role involves potential exposure to emotionally distressed individuals and conflict situations, requiring de-escalation skills. Limited space and frequent interpersonal interaction may result in moderate distractions. Occasional stair climbing and off-site travel are necessary. Emergency Response Statement In an effort to provide for continuity of County government and to cope with the problems of the emergency, you may be required to work during a proclaimed state of emergency, consistent with Sec. 323.14, Wis. Stats. and County emergency management plans and programs. Equal Opportunity Statement Door County is an equal opportunity employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status. Disclaimer The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons. Questions about the position or hiring process? Contact Door County Human Resources at (Mon-Thurs 7:00 a.m.-4:30 p.m.; Fri 7:00 a.m.-11:00 a.m.) In compliance with federal and state laws, if you require reasonable accommodation during any part of the application or selection process due to a disability, please notify Human Resources. Door County is an Equal Opportunity Employer. What to Expect:Application Timeline Position is open until filled - apply today. Application materials may be reviewed as they are received. Selection Process Applicants may be evaluated through one or more of the following: Review of application materials Structured interview(s) Skills tests, assessments, or work samples Other job-related evaluation methods as applicable to the position Pre-Employment Requirements Final candidate(s) may be subject to: Reference check(s) Background check Job-related pre-employment screening, license and credential verification Door County is committed to a fair, consistent, and job-related hiring process. Thank you for your interest in employment with Door County. We look forward to reviewing your application.

Created: 2026-03-10

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