Customer Service Associate - Grocery
Kroger - Renton, WA
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Job Title Join our team as a Customer Service Associate and create a remarkable shopping experience for our customers through exceptional service. We are committed to maintaining a clean and safe environment that encourages our customers to return. Upholding our company values of respect, honesty, integrity, diversity, inclusion, and safety is at the core of this role. Responsibilities Essential Job Functions: Responsible for bagging groceries efficiently at the checkout while ensuring items are not damaged. Strive to bag at least five items per bag, employing best practices for using reusable, plastic, and paper bags. Assist customers by removing items from their bascart for checkout. Offer to help load grocery bags into customer vehicles. Perform basic shelf conditioning to ensure product presentation. Inform customers of current grocery specials. Return any unpurchased merchandise to store shelves. Collect and return bascarts to their designated areas. Ensure cleanliness by cleaning spills and picking up trash within the store and parking lot. Maintain all areas of the store in a clean and orderly fashion. Assist in handling and assembling seasonal merchandise. Be knowledgeable about the store layout to help locate products and conduct price checks for cashiers. Follow safety protocols and report any unsafe conditions or accidents to management. Comply with all food safety regulations and guidelines. Conduct preventive maintenance by inspecting equipment and reporting any issues. Create a welcoming environment for customers by answering product-related questions. Adhere to local, state, and federal regulations, as well as company policies. Work cooperatively in a fast-paced and sometimes stressful setting. Manage conflict in a calm and non-confrontational manner. Act with honesty and integrity regarding customer and business information. Follow instructions and seek assistance when needed to resolve customer and business issues. Provide support to all customers, including minors, individuals with special needs, and older adults. Must be able to perform all essential functions of this position with or without reasonable accommodation. Qualifications Minimum Position Qualifications: Strong customer service skills Effective communication abilities Desired Previous Job Experience: Retail experience is preferred but not mandatory Job Info Job Identification: 122915 Job Category: Store Operations Location: 365 Renton Center Way Sw, Renton, WA, 98057, US Job Schedule: Part time Minimum Salary: 21.15 Maximum Salary: 21.15 Line of Business: Grocery Retail Banner Name: Fred Meyer Education Level: No formal education required Hourly or Salaried: Hourly
Created: 2026-03-10