ServiceNow Platform Architect

Role - ServiceNow Platform Architect Location - Philadelphia metropolitan area (Hybrid) FTE ServiceNow Platform Architect • Relevant experience in ServiceNow Platform executing enterprise end to end projects and managing large engagement. (ITSM, CSM, ITOM, ITAM, Custom Apps) • Client C Suite, enterprise architect and Product Owner Interactions for platform level discussions • Implementation experience with ITSM, CSM, Discovery, ITAM and Platform Level Architecture including Domain separations. Detailed JD: • Work in the ServiceNow platform developing innovative solutions that simplifies customer services. • Maintain deep, comprehensive knowledge of ServiceNow's capabilities and offerings. • Proven experience as a key person leading the development, guide and mentor the Team, design and delivery of different ServiceNow applications implementations. • Architect and design solutions for complex business problems using ServiceNow best practices and standards. • Advise and guide platform roadmap discussions. • Desing platform level architectural configurations without base code customizations to improve the platform upgradability, stability , performance and stability • Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Virtual agent, Predictive Intelligence, Process Automation and Mobile Apps • Understanding of DevOps principles and CI/CD pipelines • Logical thinking and problem solving skills along with an ability to collaborate • Engaging presentation style, with the ability to control and manage multiple presentation scenarios • Have the drive and determination to learn and continuously share your knowledge with others • Recognize and develop opportunities to leverage ServiceNow as a platform.

Created: 2026-03-10