Senior Training Lead (REx)

Senior Training Lead (REx)Job Level: W2T Consultant Job Location: Hybrid/Travel Travel Expectations: Up to 25% on average Job Classification: Temporary (W2T) Join Centric Consulting - A Culture You'll Love At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships. The Senior Training Lead provides strategic direction and hands-on execution for training and enablement across large-scale, multi-market Retail Execution (REx) programs. This role ensures workforce readiness and sustained capability as commercial and field teams transition to standardized retail execution processes, enhanced visibility tools, and technology-enabled ways of working. The Senior Training Lead designs and oversees role-based, scenario-driven learning aligned to evolving REx business processes, data insights, and system capabilities. Partnering closely with Sales, Field Operations, Commercial Leadership, and transformation teams, this role ensures training relevance, accelerates adoption, and drives measurable improvements in in-store execution, performance visibility, and sales effectiveness. In this role, you will: Enterprise Learning Strategy & REx Enablement Define enterprise-wide learning needs aligned to Retail Execution (REx) process standardization and system implementation Conduct detailed role impact assessments across Field Sales, Key Account Teams, Commercial Operations, and Leadership Develop and execute a comprehensive, wave-based training and enablement strategy across regions and deployment phases Align training strategy to REx objectives, including execution consistency, in-store compliance, data capture accuracy, and performance tracking Curriculum Design & Delivery Leadership Design scalable, role-based, scenario-driven learning solutions tailored to REx workflows, including: Visit planning and call execution In-store merchandising standards and compliance tracking Promotion execution monitoring Real-time data capture and reporting Performance dashboards and KPI interpretation Translate future-state retail execution processes into practical, system-enabled learning experiences Partner with business stakeholders and internal learning teams to ensure alignment, consistency, and effectiveness Coordinate and lead train-the-trainer programs and facilitator enablement Deployment & Adoption Management Support deployment activities, including go-live readiness, hypercare planning, and post-go-live stabilization Monitor training effectiveness through defined adoption metrics, system utilization data, and feedback loops Adjust learning strategies based on adoption insights, business readiness assessments, and regional needs Support change champion networks and leadership enablement efforts Drive sustained proficiency and embed standardized REx ways of working to ensure long-term value realization Who You Are: 10+ years of experience defining learning needs, developing enterprise learning strategies, and coordinating large-scale training programs Proven experience leading training for global Retail Execution (REx) or field sales system implementations Strong understanding of retail execution processes, field sales operations, in-store compliance standards, and performance measurement Background in Organizational Change Management and business readiness within commercial transformations Experience designing scenario-based, role-specific training curricula aligned to system-enabled process change Demonstrated ability to partner with senior commercial and field leadership in complex stakeholder environments Experience supporting multi-wave or phased global deployments Strong facilitation, communication, and executive stakeholder engagement skills Ability to operate strategically while executing tactically in fast-paced transformation environments Total Rewards: We proudly offer competitive compensation, and a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being. Benefits offered include health, dental & vision coverage, 401(k) with company match, life insurance, self-managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. We also offer access to many voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, as well as discounts on home, auto and pet insurance Remote and Hybrid Work Time Off When You Need It Benefits That Flex Professional Development While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you'll be part of a collaborative environment where every team member contributes to our shared success. Who We Are: Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences. Our purpose at Centric Consulting is to bringunmatched experiencesto clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are. What Makes Centric a Great Place to Work? We know that creating and sustaining an authentically welcoming culture requires that we all play a part inpromotingdiversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bringour mission and core valuesto life, working together to provide the highestqualityservices to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

Created: 2026-03-10