Client Relations Center Training Intern (2026 Semester ...
Hermès - New York City, NY
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Internship Opportunity At Herms Of Paris Inc. We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. Family is at the heart of Herms. At Herms of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herms of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herms of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. At Herms of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herms of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herms of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at . Please do not submit resumes or applications to this email address. Details Of The Job The Client Relations Center (CRC) is dedicated to providing exceptional, timely and professional client service via phone, email, and live chat. Serving as an extension of our boutiques, the CRC is a vital part of the Herms client journey, ensuring every client receives a high-touch experience that reflects Herms' values of service and excellence. As a CRC Training Intern, you will provide hands-on support to the Training team, contributing to the development organization and delivery of learning programs. This internship offers exposure to luxury client relations and the operational excellence that defines the Herms Client Relations Center and Training pillar. The duration of the Generation H program is five months. Please note in order to qualify for the program, you must be able to work during this five-month period. This internship is scheduled for July 13, 2026 December 18, 2026 and this is a full-time opportunity. All internships are in-person (non-remote) and this internship is based in the Corporate Office located in New York City. Interns are paid an hourly rate of US $20.00. A Full-Time Internship will be scheduled for 37.5 hours per week, and Part-Time will be scheduled for more than 15 hours but less than 35 hours per week. Role And Responsibilities Assist in preparing creative internal client communications and organizing training materials, room set-ups, and digital content. Aid in all aspects of preparation, set-up, and execution of teamwide events of varying scale and scope. Observe training sessions and capture key takeaways for program evaluation. Help manage scheduling, attendance tracking, and feedback forms for training participants. Contribute to the refinement of training content, visuals, and onboarding resources. Support special projects related to process documentation or knowledge management. Gain exposure to CRC and eCommerce operations and participate in learning opportunities aligned with broader internship goals. Execute all other duties and special projects assigned by Specialist. About You Current student enrolled in courses pursuing studies in communications, training & development, or a related field. Proficient in Microsoft Office; familiarity with Canva or other learning platforms Strong organizational skills and attention to detail Interest in luxury client experience and instructional design Enthusiastic, collaborative, and eager to learn in a professional environment We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations Company Overview Since 1837, Herms has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herms, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. An independent, family-owned company, Herms is dedicated to keeping production in France through its 42 workshops, The Herms organization is also a truly global community with a network of 310 stores in 49 countries. Herms employs more than 15,000 people worldwide with over 6,000 of the workforce being Herms craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Herms, our actions for sustainable development and corporate social responsibility are founded in values ??passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herms' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herms wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films "Footsteps Across the World" available on our website.
Created: 2026-03-10