Product Support

Description Home Search Jobs Job Description Product Support Contract: Charlotte, North Carolina, US Salary Range: 58.00 - 63.00 | Per Hour Job Code: 367631 End Date: 2026-03-19 Days Left: 10 days, 3 hours left Apply Ready to Apply? Apply now or reach out to Anjesh Singh at for more information. We look forward to speaking with you! Job Title: L2 Production Support Role Location: Charlotte, NC / Atlanta, GA Work Arrangement: Hybrid Client Industry: BankingDuration: 12-18 Months Schedule: Monday to Friday, 8 AM - 5 PM EST Required Skills: Experience with enterprise monitoring tools (Splunk, AppDynamics, Dynatrace, etc.) Strong Linux/Unix knowledge Ability to run SQL and Shell scripts Basic understanding of .NET, C#, and SQL Server Foundational AWS knowledge (EC2, S3, CloudWatch) Experience supporting POS systems, payment gateways, and merchant transaction platforms Exposure to AI-enabled productivity tools (e.g., Copilot) Nice to have Skills: Production support experience in payments domain JavaScript knowledge Compensation Hourly Rate: $58 - $63 per hour This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) About Us At Collabera, we don't just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact. Ready to Apply? Apply now or reach out to Anjesh Singh at for more information. We look forward to speaking with you! Job Requirement Production Support L2 Production Support Application Support Reach Out to a Recruiter Recruiter Email Phone Anjesh Singh Apply Now

Created: 2026-03-10