Benefits Administrator

Salary: $99,729.00 - $115,070.00 Annually Location : City of Norwalk, CT Job Type: Full-Time Job Number: 5037-01-2026 Department: Personnel and Labor Relations Opening Date: 03/04/2026 Closing Date: 4/5/2026 11:59 PM Eastern FLSA: Exempt Bargaining Unit: ORDINANCE Description of WorkPosition Definition: Administers all employee benefit plans and retirement programs for both active employees and retirees. General Duties: Plans work in accordance with standard office procedures. Performs ongoing analyses of all benefit programs. Recommends benefit changes and evaluates cost impacts. Communicates with employees regarding accurate delivery of benefits. Conducts open enrollment and participant information programs. Prepares pension application data for the Retirement Board. Advises and works with City employees, retirees, officials, and consultants relating to benefit and pension matters. Maintains healthcare benefit, pension, and other records. Prepares and submits reports to City, State, and Federal agencies as required. Coordinates with Third Party Administrator for healthcare claims adjudication, enrollment, and customer service functions. Manages the Flexible Spending Account program. Manages Medicare Data Match and Retiree Drug Subsidy programs. Develops budgets for various plans Additional Duties: Participates in ongoing professional education and training. Reviews proposed benefit legislation and assesses its impact on programs. Organizes and maintains pension and medical records pertaining to employees and retirees. Supervised By: Receives general supervision from the Chief Human Resources Officer. Required Knowledge, Skills and Abilities Knowledge of the administration of health, dental, life, pension programs and flexible spending accounts. Ability to provide strategic direction and management of benefit programs. Assists in the analysis of Human Resource issues for collective bargaining. Ability to read and interpret union contracts and other documents to ascertain what healthcare and pension benefits are provided. Ability to clearly and concisely answer all questions relating to healthcare benefits and pension plans. Ability to maintain an effective records system. Ability to prepare necessary reports and correspondence relating to the activity. Ability to communicate both orally and in writing. Minimum QualificationsA Bachelors degree in Business Administration, Public Administration, Healthcare Administration or some closely related field (A Master's degree is preferred) AND Three years experience in the administration and operation of benefit plans which shall include both pension and retirement plans. Special Licenses/Certifications AND/OR Supplemental Information License or Certificate: None Note: The above description is illustrative of tasks and responsibilities. It is not all-inclusive of every task and responsibility. Incumbent would be required to attend relevant Board and CityCouncil Committee meetings, which occur after normal work hours. This position is on-site in Norwalk, CT 06856 The City of Norwalk is an Affirmative Action/Equal Opportunity Employeer The City of Norwalk provides an outstanding benefits package including a Managed Health Care Program, Participation in 401A Retirement Account, Life Insurance, Dental Coverage, Deferred Compensation Plan, Vacation, Holiday and Sick Time. For a more detailed overview of our management benefit package go to:

Created: 2026-03-10