Retirement Services Manager-Human

Salary: $111,737.60 - $151,216.00 Annually Location : County of San Diego, CA Job Type: Regular - Full time Job Number: 26756403HR Department: SD County Retirement Division: Retirement Administration Opening Date: 03/05/2026 Closing Date: 3/15/2026 11:59 PM Pacific Job Summary The San Diego County Employees Retirement Association (SDCERA) administers retirement and associated benefits for eligible employees of the County of San Diego and other participating employers. SDCERA is an award-winning public pension plan administrator serving more than 52,000 active, deferred and retired members. SDCERA has a current opening for Retirement Services Manager-Human Resources SDCERA's Retirement Services Manager-Human Resources acts as the principal coordinator of the day-to-day human resources activities and functions. This position provides the expertise necessary to identify, evaluate and resolve organizational administrative issues including recommending changes in policies and procedures; developing methods for implementation to ensure the needs of the Association and SDCERA employees are met; and handling confidential employee information and employment transactions. SDCERA's Retirement Services Manager-Human Resources works in tandem with SDCERA's Chief Executive Officer. They coordinate and ensure the selection, hiring, and onboarding of SDCERA staff while also working in conjunction with the County of San Diego's Department of Human Resources to recruit and attract quality candidates. This position advises SDCERA departmental managers in various human resources matters, conducts investigations, and implements County-wide human resources policies. Duties may also include supervision of staff. The Retirement Services Manager-Human Resources will: Demonstrate thorough knowledge and understanding of the human resources discipline to include relevant policies and procedures. Assist Chief Executive Officer with creating a culture of collaboration, diversity and inclusiveness, and providing a safe and secure workplace. Manage the human resources activities for SDCERA including recruitment, training, performance management, payroll, worker's compensation, employee benefits, classification, compensation, and discipline. Be self-motivated and work independently under minimal supervision and guidance. Communicate with clarity and confidence and professionalism; and interact effectively with staff, managers, and individuals outside of SDCERA at all levels of the organization. Demonstrate a high degree of organizational and multi-tasking skills. Demonstrate organizational acumen at all times. Develop procedures and methods to implement policy decisions. Meet with SDCERA's Retirement Chief Executive Officer and management team members to clarify issues and resolve problems. Identify administrative problems and recommends solutions. Develop and present a variety of training classes and workshops for SDCERA employees. Assign projects, monitor progress, assume responsibility for deadlines, coach, mentor, evaluate and develop subordinate staff. Compose memos, correspondence, Board letters, reports, manuals, and other documents. Plan, coordinate and present a variety of special events such as staff events and training workshops. May provide studies and special projects for executive management and the Board of Retirement. May travel domestically to attend conferences or events. The ideal candidate will have a blend of public sector expertise, strict regulatory compliance and strong ethical leadership. Key attributes include over five years of human resources experience to include at least two years supervisory experience, proficiency in labor relations, and knowledge of civil service regulations, civil rights, and public sector employment. The ideal candidate will have a deep understanding of public sector hiring processes, labor relations and federal/state employment laws. Also, unwavering commitment to fairness, objectivity and confidentiality; excellent interpersonal skills to handle complex employee relations, mediate disputes, and collaborate across departments; ability to manage bureaucracy, implement human resources technology and adapt to changing political and administrative environments; experience with classification and compensation systems; problem-solving and data driven decision-making abilities. For more information about SDCERA, go to MINIMUM QUALIFICATIONS A bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in business administration, public administration, or other closely related field; AND, five (5) years of extensive staff or line experience performing general administrative work in budget preparation, personnel administration, and/or fiscal management, including at least two (2) years of supervisory experience, coaching, developing and evaluating staff. NOTE: Qualifying administrative/analytical experience may substitute for the education requirement on a year-for-year basis. This experience must have included responsibility for conducting analytical studies and analysis with justifications and recommendations; analyzing, writing, interpreting and implementing policies and procedures; implementing and ensuring strong internal control environments; conducting statistical analysis; and analyzing organizational and administrative operations. ATTACHMENTS Please provide a resume when applying for this position to better evaluate your experience. Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire. For your education and/or certifications to be considered, you must attach a copy of your degree, transcripts, diploma, foreign equivalency report and/or certifications to your application. Please submit only the documents required. If your documents are already on file, you do not need to resubmit. CONDITION OF EMPLOYMENT As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process. EVALUATION Qualified applicants will be placed on a six (6) month employment list based on scores received during the evaluation of information contained in the supplemental questionnaire. Please ensure all information is complete and accurate as the responses you provide on the supplemental application form will be reviewed using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying. Reasonable accommodation may be made to enable a qualified individual with a disability to perform the essential functions of a job, on a case-by-case basis. The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application. As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans. Veteran's Preference PolicyThe County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego. Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help! The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law. The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority. Click here to see the SDCERA Management Benefits Summary (RTM) 01 Please be sure to answer the following questions in a thorough and complete manner, as your responses may be used to determine your overall score. Please do not indicate "See Resume" or "See Application" as these are not acceptable answers. Please note that if you are invited to a selection interview(s) by a department, your responses to the following questions may be subject to verification. Do you understand this information? Yes No 02 MINIMUM QUALIFICATIONS: Bachelor's degree in business administration, public administration, or a closely related field; AND, Five (5) years of extensive staff or line experience performing general administrative work in budget preparation, personnel administration, and/or fiscal management, including at least two (2) years of supervisory experience, coaching, developing and evaluating staff. Note: Qualifying administrative/analytical experience may substitute for the education requirement on a year-for-year basis. This experience must have included responsibility for conducting analytical studies and analyses with justifications and recommendations; analyzing, writing, interpreting and implementing policies and procedures; conducting statistical analysis; and analyzing organizational and administrative operations.For your education to be considered, you must attach a copy of your diploma, unalterable transcripts or certificate of foreign studies equivalency to your application.Do you possess the required education and experience to qualify? Yes No 03 Please indicate which positions in your work history provided you the experience required in the minimum qualifications: administering budget preparation, personnel administration, and/or fiscal management.If you do not have this experience, please indicate "N/A". 04 If you do not possess a bachelor's degree and you are using additional qualifying administrative/analytical experience to substitute for the education requirement on a year-for-year basis, please identify which positions in your work history provided the experience as listed in the minimum qualifications.Briefly describe your administrative/analytical experience which included responsibility for conducting analytical studies and analysis with justifications and recommendations; analyzing, writing, interpreting and implementing policies and procedures; implementing and ensuring strong internal control environments; conducting statistical analysis; and analyzing organizational and administrative operations. If you do not have this experience, please indicate N/A. 05 List any Human Resources Certification(s) that you possess such as IPMA, SHRM, or HR program certificates, etc. Please attach a copy of the certification(s) to the application. If you do not possess any certifications, please indicate NA. 06 Do you have at least two years of supervisory experience coaching, developing and evaluating staff? Yes No 07 Please indicate which positions in your work history provided you supervisory experience, coaching, developing and evaluating staff. Please list the number of staff you supervised and their job titles. If you do not have this experience, please indicate N/A 08 How many years of full-time professional human resources experience do you possess? 0ne (1) year of experience Two (2) years of experience Three (3) years of experience Four (4) year of experience Five (5) or more years of experience I do not possess any HR professional experience 09 Please select all the areas of human resources you have full-time work experience performing. Select all that apply. Employee Relations: dispute resolution, progressive discipline, grievances, disciplinary hearings, investigations, labor/management meetings Payroll: payroll adjustments and processing Leaves: leave administration Training and Development: coordinating training courses or programs, delivering presentations, and evaluating the effectiveness of training programs Risk Management and Workers Compensation: workers compensation claims, investigations, reasonable accommodation assessments Recruitment and Selection: succession planning, recruitment planning, designing rating factors and interview questions, selecting and training interview panel members, making job offers and coordinating post-offer activities such as reference checks, background checks, reference checks, and medical examinations Classification and Compensation: conducting job analysis, and conducting classification and compensation studies HR Strategic Planning: conducting research and analysis on organizational planning; and presenting to executives None of the above 10 Please describe in detail your experience for each area you selected in the question above. Please indicate which positions in your work history you gained this experience.If you do not have experience in any of the areas, please indicate N/A. 11 Select the areas you have experience advising management and/or supervisory staff on. Select all that apply. FMLA CEPA/FLSA Title VII EEOC ADA Workers' Compensation OSHA Human resources, civil service, or public agency policies and procedures I do not have experience in any of these areas. 12 Select the areas you have experience performing related to employee relations. Select all that apply. Receive initial complaint and provide to appropriate personnel. Gather details, conduct investigations, and produce findings using standard practices. Provide or advise management with solutions or progressive discipline steps including termination. Attend or represent at adjudication hearings. I do not have experience managing employee relations matters. 13 Select the areas you have experience performing as a supervisor. Select all that apply. Interviewing and selecting new staff Planning and assigning work Reviewing and evaluating work Training employees on specific work steps and procedures; or completing work products or outcomes Interacting with employees with career development and setting long range goals for staff Preparing performance evaluations and reviews Performing progressive discipline steps including implementing and communicating disciplinary actions and dismissing staff I do not have experience in supervising staff. 14 Select the human resources information systems you are proficient in and have work experience using on a regular basis. Select all that apply Peoplesoft NEOGOV Kronos/UKG LMS Other recent and modern HR Information Technology None of the above 15 How did you first hear about this job opportunity? County of San Diego website Family, Friends, Neighbors LinkedIn County of San Diego Employee Resource Groups-ERG's Voice and Viewpoint CALAPRS HR related organization publication, website, or other resource CALAPRS Required Question

Created: 2026-03-10