Client Service Representative - A Budget Tree Service

Client Service Representative A Budget Tree Service is seeking a friendly, organized, and motivated Client Service Representative to join our team in Winter Springs, FL. This full-time, in-person role serves as the first point of contact for our clients and plays a vital role in supporting daily office operations, customer communication, permitting, and community engagement. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced, team environment. Key Responsibilities Communicate with customers professionally via phone, email, and in person Serve as the first point of contact and set the tone for a positive customer experience Actively listen to customer inquiries, requests, and concerns to determine appropriate next steps Portray a positive and professional company image in all verbal and written communications Remain knowledgeable about company services and refer technical questions as needed Create job tickets and log customer requests accurately Book and confirm appointments with customers Follow up with sales staff regarding customer calls and service requests Apply for, submit, and track municipal permits Handle 811 calls Maintain accurate records, filing, and company-required documentation Assist colleagues with general administrative duties as needed Prepare for and occasionally participate in community and company events, including some weekend events Collaborate with team members to ensure seamless service delivery Perform other duties as assigned Minimum Qualifications High School Diploma or GED required 13 years of related customer service experience Proficiency in Microsoft Office, email, and internet-based systems Excellent verbal and written communication skills Strong customer relationship and interpersonal skills Positive, enthusiastic, and professional attitude Ability to multitask and anticipate work needs with minimal direction Strong organizational skills Ability to work effectively in a team environment Job Type: Full-time Schedule: Monday to Friday 8-hour day shift Overtime as needed Work Location: In person Commute Requirement: Winter Springs, FL 32708 (Required) Benefits 401(k) Health insurance Dental insurance Vision insurance Health savings account (HSA) Life insurance Paid time off

Created: 2026-03-10