Office Manager

$60,000-$72,500 per year to start, plus generous benefits | Permanent, Full-Time | Washington, DC Based | Expected Start: May 2026 Download PDF of Job Announcement or click Read more about this job The Animal Welfare Institute – a DC-based national advocacy organization dedicated to alleviating animal suffering caused by people – seeks to hire an Office Manager who shares our vision of a world where treatment of animals is rooted in dignity and compassion. Why this position matters: AWI is seeking a customer-service-focused Office Manager who can ensure the smooth, effective, and efficient operation of our organization. You will juggle a varied portfolio, including IT support, vendor relationships, building maintenance, inventory management, tenant needs, events planning and logistics, program and donor relations support, and reception duties to orchestrate a well-functioning and reliable working environment. The Office Manager serves as a key cog in the organization and a go-to resource for all staff, consultants, and visitors. The person who fills this important position is passionate about AWI’s mission to prevent animal suffering and protect wildlife and is committed to creating a healthy work culture of belonging and to maintaining the highest standards of professional conduct. You could be our next Office Manager if you: Are a jack-of-all-trades, organized implementer and communicator who works calmly under pressure Have 3–5 years of progressive workplace-based experience in office management, nonprofit administration/operations, logistics, or similar Have experience managing an organization’s internal IT operations, including coordinating with external consultants, and are proficient in Microsoft 365 back-end administration Are comfortable with detail‑oriented, data‑driven tasks and can tailor your work based on context and audience Bring a strong customer-driven mindset and are the person people come to when they have a problem Are flexible and adaptable, able to work concurrently on multiple projects as well as implement direction and feedback from multiple people Recognize the importance of “back office” operations and take pride in providing administrative support to the organization What you'll be doing: IT & Technical Support Provide front‑line IT and helpdesk support for Office 365, Teams, Outlook, SharePoint, and related core systems Manage the phone system, laptop lifecycle, and new employee tech setup Maintain reliable access to hardware, software, and user accounts Facilities & Physical Plant Oversee building and grounds maintenance, office spaces, and equipment functionality Coordinate vendor services and office machine upkeep Ensure a safe, efficient, and well-maintained workplace environment Tenant & Lease Administration Manage tenant relationships, leases, and building-use logistics Supplies & Inventory Monitor office supplies and publication inventory Fulfill publication orders and internal supply needs Coordinate production and shipping of conference swag and materials Meetings & Events Contribute to staff morale through well-planned staff experiences Support board meetings and staff gatherings with A/V, logistics, and catering Facilitate virtual and in-person meeting operations on request People & Programs Coordinate intern onboarding and support Assist with various programmatic datasets and online research Administer Combine Federal Campaign–related tasks Ensure recognition of staff for birthdays, anniversaries, and notable job achievements Assist with reception and donor relations duties, including mail, calls, data entry, and visitor support Job Location: While there is flexibility to occasionally work from home, theOffice Manageris expected to work full-time at AWI’s headquarters (a row of converted townhouses one block from the Eastern Market Metro Station in Washington, DC) on a regular basis. About AWI: As a member of the AWI team, you will join more than 35 highly motivated staff and consultants working in our headquarters in Washington, DC, and remotely across the United States and Canada. For 75 years, we have advanced our mission through strategically crafted political and legal advocacy, educational programs, litigation, research, and engagement with policymakers, scientists, industry, educators, other NGOs, the media, and the public. We are a national nonprofit with international reach, dedicating more than 90 percent of our budget to programs and campaigns that protect animals everywhere: in agriculture, in commerce, in our homes and communities, in research, and in the wild. AWI is committed to fostering a culture of inclusivity that embraces a variety of diverse perspectives and experiences where all employees can bring their best selves to work. AWI is an equal opportunity employer. We are committed to employment practices that provide equal opportunities for all persons without regard to age, gender, race, color, national origin, ethnicity, sexual orientation, gender identity, disability, or any other characteristic protected by federal or state law. We encourage applications from candidates whose identities have been historically under-represented in the animal welfare movement.

Created: 2026-03-10