IT Systems Coordinator

At We Care Senior Care, technology isn't just systems and devices - it's what keeps 15 Home Instead offices running smoothly so we can focus on what matters most: caring for seniors. We're looking for an IT Systems Coordinator who thrives on keeping things connected, organized, and operating at their best. In this role, you'll take ownership of the day-to-day technology experience across our offices - coordinating system integrations, supporting users, managing devices, and holding vendors accountable. If you're someone who enjoys solving problems, bringing structure to complexity, and making sure nothing falls through the cracks, this could be a great fit. This is a hands-on, operational IT role focused on execution, coordination, and accountability - not custom software development. You'll be the connector between systems, people, and partners, ensuring technology works reliably and efficiently every day. The IT Systems Coordinator is responsible for owning the day-to-day technology experience for We Care Senior Care's 15 Home Instead franchise offices, by coordinating system integrations, providing end-user support, device management, and IT vendor management. Successful candidates are service-oriented, use good judgement and problem-solving skills, are organized and structured, and comfortable holding vendors accountable. This role is about execution, coordination, and accountability - not software development. What You'll Do You'll be the technology quarterback for our offices: Coordinate integrations between enterprise systems Support data connections, testing, and troubleshooting Provide responsive end-user tech support Set up and deploy computers & devices Manage hardware/software troubleshooting Oversee MDM for company cell phones & iPads Coordinate with IT vendors and hold them accountable Support phone systems & user setup Plan IT setup for new offices & leased spaces Manage IT equipment lifecycle (procurement disposal) What We're Looking For Associate's degree or higher in IT (Bachelor's preferred) Experience working with IT vendors/service providers Basic scripting familiarity (e.g. PowerShell, Python, or similar) Familiar with Microsoft 365, cloud apps, MDM tools, business phone systems Comfortable reading technical documentation Organized, service-oriented, and solutions-focused Able to work independently while coordinating across teams Who We Are As part of Home Instead, we live our core value of Love (v.) - patience, kindness, humility, selflessness, respect, honesty, forgiveness, and commitment. We support seniors and the teams who serve them. Technology helps us do that well. Work Environment Based in Green Bay, WI Professional office setting Limited flexibility may be available Occasional travel to franchise offices Why Join Us? Stable, growing organization Meaningful work supporting senior care Autonomy and ownership Collaborative team culture If you enjoy keeping systems running smoothly, solving problems, and supporting people - we'd love to talk. Apply today.Job Details Full-Time Wage Range: $36 - $38.50/hour (non-exempt) In-Office Position Location: 901 Anderson Drive, Green Bay, WI Apply today and help us continue putting love into action - one employee, one caregiver, and one senior at a time. #CORP Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-10