Scrum Master & Agile Coach

Title: Scrum Master & Agile Coach Location: Atlanta, GAJob Description: Facilitate events & train IT Team Leads (Scrum & accountability) Train Team Leads in daily stand-ups, sprint planning, reviews, retrospectives, ticket board clean-ups, and best practices. Reinforce story refinement, prioritization, collaboration, and documentation. • Coach teams & train IT Leads to coach teams Demonstrate Scrum/Kanban usage; ensure self-organization and continuous improvement. Hold Leads accountable to priority alignment. Train teams on incident management and collaborative issue resolution. • Analyze and remove impediments Teach Leads to identify and remove blockers, manage incidents using PM tools, perform dependency analysis, and integrate findings into ceremonies. • Manage backlogs daily Work with Technical Leads and IT Management to maintain a clean, priority-aligned backlog. • Promote continuous improvement Lead retrospectives and ensure actionable improvements are documented, scheduled, and completed. • Reinforce process adherence Ensure use of Scrum for developers and Kanban for infrastructure/operations. Implement WIP limits, workflow visualization, and documentation of repeatable tasks. • Foster collaboration Guide Scrum and Kanban teams to communicate effectively for successful incremental deployments. • Drive team effectiveness Document training, best practices, and maintain a Working Agreement to remove ambiguity around roles and responsibilities. Skills and Qualifications (Minimum 5 Years with Agile Teams) • Strong knowledge of Scrum and Kanban methodologies. • Excellent facilitation, coaching, and mentoring skills with documentation capabilities. • Ability to analyze, identify, and resolve team impediments/conflicts. • Experience managing and prioritizing backlogs aligned with IT leadership priorities. • Strong communication skills across technical teams, architects, PMs, security, and stakeholders. • Understanding of Kanban fundamentals (visualizing workflow, limiting WIP, explicit policies). • Understanding of Scrum best practices (daily scrums, alignment, risk analysis, iterative delivery). • Servant leadership mindset. • Proficient in Jira, Confluence, ServiceNow (ITSM & Agile), MS Teams, Office365. • Agile Certification required (Scrum Master minimum).

Created: 2026-03-10