Front Desk Experience Curator

Front Desk Agent Hotel Citrine, Tribute Portfolio | Palo Alto, CA Live Brightly. Serve Thoughtfully. Hotel Citrine, a Tribute Portfolio Hotel, redefines Silicon Valley hospitality through vibrant design, mindful experiences, and a deep commitment to sustainability. Our ethostravel lightly, live brightlyguides everything we do, from eco-conscious amenities to personalized service that leaves a lasting impression. We're seeking Front Desk Agents who embody warmth, attentiveness, and curiosityprofessionals who thrive in creating memorable first impressions and delivering seamless guest experiences. What You'll Do Greet guests with energy, enthusiasm, and personalized attention Manage check-in and check-out processes with precision and grace Serve as an ambassador of both the hotel and local community Handle guest inquiries and resolve issues with creativity and care Collaborate with departments across the hotel to exceed guest expectations Accurately manage room assignments, billing, and guest profiles Reflect the hotel's commitment to sustainable hospitality in every interaction What We're Looking For Thrive on making people feel welcome and seen Are naturally service-oriented, detail-focused, and tech-comfortable Work well in a fast-paced environment and as part of a close-knit team Bring a passion for eco-conscious living and experiences Enjoy the satisfaction of problem-solving and going the extra mile Have hospitality or customer service experienceor the drive to learn Why Join Hotel Citrine? Be part of a hotel that blends vibrant style with meaningful sustainability Work in a thoughtfully designed space with 150 rooms and suites, an outdoor pool, fitness center, and the acclaimed Wild Onion Bistro & Bar Create experiences that align with guests' values and your own Grow with Coury Hospitalitya team that values innovation, intention, and excellence Let's Redefine Hospitality Together If you're passionate about service, sustainability, and bright guest experiences, this is your moment. Join Hotel Citrine and help guests feel good about where they stayand how they're treated. Here's the Core of Coury Hospitality: We have a place for you on our team if your passion is to create unmatched commitments. What Else Do You Need to Know This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Created: 2026-03-10