Operator (Per Diem), VNA of Cape Cod

Operator (Per Diem), VNA of Cape Cod Purpose of Position: Operates telephone switchboard, including notifying the answering service when in-house coverage is initiated and when the answering service is to resume coverage. Coordinates schedules with backup personnel. Description Operate telephone switchboard, including notifying the answering service when in-house coverage is initiated and when the answering service is to resume coverage. Coordinate schedules with backup personnel. Answer switchboard and direct calls and messages to appropriate staff with understanding of staff working in various areas and those who may be "on-call" for various situations to assure the optimal functioning of the Agency including weekends and holidays. Locate staff in the field as necessary for weekend/holiday personnel that are working. Search in computer and find necessary schedules related to visits by staff to specific patients. Processes and distributes agency mail as well as all courier mail. Notify appropriate personnel upon delivery from Fed X, PS, W.B. Mason and other deliveries. Slot, alphabetize and mail out Doctor's orders for UR on a daily basis as well as color code envelopes for various QI/UR daily mailings. Copy and distribute bi-weekly and monthly newsletters. Greet VNA visitors in a professional and courteous manner while observing all security procedures. Distribute CARES cards to employees as appropriate on a monthly basis. Other duties as assigned. Qualifications High School Diploma 1 year experience in office environment Must be computer literate Knowledge of basic office equipment and telephone switchboard Ability to handle multiple calls in a calm, professional manner. Schedule Details: Per Diem, Monday-Friday, 8a-4p, up to 5 days per week, No Weekends & No Holidays Organization Visiting Nurse Association Primary Location Massachusetts-Falmouth Department VNA-Telecommunications Annual/Hourly Hourly 18.5

Created: 2026-03-10