Appointment Business Center Scheduler III

Appointment Business Center Scheduler III (Access Coordinator III) The Appointment Business Center Scheduler III answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler III plays a crucial role in our organization by supporting patient care activities. The Appointment Business Center Scheduler III ensures patient access to healthcare services and efficient organizational operations. Qualifications Minimum Qualifications: High School Diploma/GED. Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment. Knowledge of basic medical terminology required. Intermediate proficiency with computers (MS Office Suite preferred). Basic keyboard and telephone etiquette skills. General knowledge of office machines including printers and scanners. Preferred Qualifications: Experience working with EPIC system. Call center experience. Additional Information: Schedules, reschedules, coordinates, and cancels appointments. Inputs and/or updates accurate patient information. Answers telephone in a professional and friendly manner and demonstrates effective communication skills. Communicates accurate and complete information. Must maintain strict confidentiality. Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills. Performs other duties as assigned. Salary Information: $16.33/hr $33,966.40 yr Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Please contact for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Benefits Eligible: Yes

Created: 2026-03-10