ServiceNow FSM Developer

Job Title: ServiceNow FSM DeveloperLocation: San Francisco, CA Job Summary We are looking for a highly skilled ServiceNow FSM (Field Service Management) Senior Developer to design, develop, and optimize FSM solutions on the ServiceNow platform. The ideal candidate will have strong hands-on experience in FSM modules, integrations, and complex customizations, working closely with business and technical stakeholders. Key Responsibilities Design, develop, and customize ServiceNow FSM solutions aligned with business requirements Lead end-to-end FSM implementations, enhancements, and upgrades Configure and customize FSM components such as Work Orders, Dispatching, Scheduling, Mobile Agent, Inventory, and Asset Management Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, and Workflows/Flow Designer Build and support REST/SOAP integrations with third-party systems Ensure performance optimization, scalability, and platform best practices Provide technical leadership, code reviews, and mentoring to junior developers Troubleshoot production issues and support ongoing operations Required Skills & Qualifications Strong hands-on experience with ServiceNow FSM (Field Service Management) Proficiency in JavaScript, Glide API, Script Includes, Business Rules, Client Scripts Experience with Workflows, Flow Designer, UI Actions, and ACLs Solid understanding of ServiceNow data model and CMDB Experience with integrations (REST/SOAP, MID Server) ServiceNow FSM or CSA/CAD certifications preferred Strong communication, problem-solving, and stakeholder management skills Nice to Have Experience working in large enterprise or field-service-driven environments Exposure to ITSM, CSM, or Asset Management modules Experience with Agile/Scrum delivery models

Created: 2026-03-10