Process Improvement Specialist - Performance ...

Job Title Lead the delivery of business improvement projects to enable improvements in customer and business value. Collaborate with team members who work across enterprise-wide organizational structures. Provide frequent communication about projects to stakeholders, departments, and management to ensure projects deadlines are met, issues are identified and mitigated, and leaders are informed of any risks Required Knowledge & Skills Education: Bachelor's Degree Experience: Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures. Licenses and Certifications NONE REQUIRED Qualifications Lean Six Sigma Green Belt. Three or more years of process improvement experience. Healthcare operations experience preferred. Exceptional oral and written communication, organizational and presentation skills. Experience in interacting with client staff and leadership in the development of processes, frameworks, communications, training, and change management materials. Experience interacting with Project leadership to define project goals, objectives, purpose, and then executing on defined requirements. Direct experience with developing process models in MS Visio preferred. Experience working as a part of a team to achieve client-driven objectives and requirements. Ability to work independently or in a team, set priorities and meet deadlines. Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration. Knowledge of healthcare analytics and CMS reported metrics (HEDIS, PQRS, NHSN,... ) a plus.

Created: 2026-03-10