ServiceNow Implementation Specialist

ServiceNow Implementation Specialist Must Have Technical/Functional Skills Primary Skill: JavaScript, Glide API, Business Rules, Client Scripts, Flow Designer, Service Catalog, REST Integrations, ITSM. Secondary: HTML/CSS, JSON/XML, Integration Hub, MID Server, Reporting, ITIL, Agile. Experience: Minimum 10 years Roles & Responsibilities • Develop and enhance applications using Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Glide scripting. • Build and customize Service Catalog items, workflows, record producers, and request workflows. • Design solutions using Flow Designer, Workflow Editor, and Scripted REST APIs. • Create and maintain custom modules, tables, and applications on the ServiceNow platform • Customize forms, lists, dashboards, and reports to meet business needs. • Configure ServiceNow modules (ITSM, ITOM, ITAM, HRSD, CSM, or others depending on project requirements). • Implement and maintain ACLs, roles, and security rules to ensure platform integrity. • Modify UI Pages, UI Macros, and advanced components as needed. • Develop and support integrations with external systems using: o REST / SOAP APIs o MID Server o Integration Hub o Web services • Build transform maps, import sets, and data load workflows. • Manage scheduled jobs, data syncs, and thirdparty connector configurations. • Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS). • Technical Knowledge: Proficiency in JavaScript, HTML, CSS, and Angular JS. • Experience: 3+ years in ServiceNow administration and implementation. • Modules: Experience with ITSM, ITOM, CMDB, or ITAM. • Soft Skills: Strong communication, stakeholder management, and project management skills. Salary Range- $110,000-$125,000 a year

Created: 2026-03-10