Senior Lead Global Network Engineer
Hilton - Memphis, TN
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This role is based at one of our corporate offices in Memphis, TN or Dallas, TXThis is your chance to be a part of an in-house Technology team that's creating consumer-facing, modern technologies revolutionizing the hospitality industry around the world! As a Senior Lead Global Network Engineer, you will bring your technical skills to a hospitality company with an award-winning culture. On the Network Engineering team reporting to the Senior Director of Global Network Engineering, you will support projects including designing and implementing secured corporate networks.HOW WE WILL SUPPORT YOUHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)Learn more about the rest of our benefits (At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.HOW YOU WILL MAKE AN IMPACTYour role is important and below are some of the fundamental job duties that make your work unique.What your day-to-day will be like: Review incoming ServiceNow/JIRA requests and triage new networking/cloud/security demandsRun requirement refinement workshops to clarify team member needsScore demands using WSJF/MoSCoW and facilitate executive prioritization sessionsAlign demands with roadmap/budget, resolve conflicts, and document ValueUpdate weekly dashboards, quarterly reviews, and enforce demand Service level agreements (Lead architectural design sessions for Routing, Switching, Security, Cloud, and NetDevOpsValidate designs, promote IaC integration, and conduct risk assessmentsOversee PBR handoffs, approve change requests, attend CCB meetings, and craft notificationsMentor team members, review technical deliverables, and resolve escalationsCreate compliant user stories, forecast resources/budgets, and route work to specialistsAutomate intake/reporting, train team members, and maintain Confluence documentationSupport async collaboration across time zones (BST/SGT) via JIRA/Confluence updates How you will collaborate with others: Work with global team (Architect, Subject Matter Experts, and Engineers) on daily syncs and handoffsMentor Plan/Build teams on architecture, best practices, and technical challengesFacilitate cross-phase meetings and knowledge sharing sessionsEngage leadership for prioritization, Value discussions, and executive updatesCoordinate with security/cloud teams for ServiceNow approvals and compliance agreementCollaborate with vendors on NetDevOps and domain-specific integrationsUse async tools (JIRA comments, Confluence updates) for BST/SGT time zonesNotify Plan/Build/Run/leadership teams on changes, status, and deliverablesResolve escalations and foster team collaboration through training roadmapsAlign with external partners (e.g., legal, application teams) on demands What deliverables you will take ownership of: Prioritized demand backlog with full traceability (demand ? project ? milestone)Weekly dashboards, quarterly demand reviews, and Service level agreement compliance reportsCompliant user stories with acceptance criteria and non-functional requirementsEnd-to-end architecture designs (validated againstTOGAF/NIST with IaC integration)Risk assessments, budget/resource forecasts, and Return documentationServiceNow intake/change requests with approvalsCCB approvals and notification communications to teams/leadershipAudit-ready Confluence documentation (runbooks, policies, reports)Archived demands with lessons learnedMentorship outcomes (training roadmaps, knowledge sessions, technical reviews)PBR workflow adherence (handoffs, velocity/Service level agreement tracking) WHY YOU'LL BE A GREAT FITYou have these minimum qualifications: Seven (7) years of professional work experiencein Technology or related fieldFive (5) years of experiencein network engineering/architectureFive (5) years of experienceworking as a technical project manager overseeing Routing, Switching, Security, Cloud, and NetDevOps in enterprise environmentsCertifications such as CCIE (Routing/Switching or Security), AWS Solutions Architect, or PMPExpert in tools like JIRA (Scrum/Kanban), Confluence, ServiceNow (intake/change requests), Terraform/Ansible (IaC), and network protocols (BGP,OSPF,VLAN)Mentorship experience leading global teams (10 people), with guidance in PBR models, zero-trust security, and multi-time zone collaborationThis is a hybrid role and would require to be near our Dallas or Memphis office locationTravel up to 15-20% It would be useful if you have: Bachelor's degree in Computer Science, Network Engineering, or related fieldTen plus (10 ) years in network engineering/architectureExperience with hybrid/multi-cloud (AWS/Azure/GCP) and DevSecOps practicesFamiliarity with compliance (GDPR,PCI-DSS, ISO) and governance in regulated industries WHAT IT IS LIKE WORKING FOR HILTONHilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog (and Instagram (to learn more about what it's like to be on Team Hilton!We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (if you require an accommodation during the application process.#LI-DNIJob: Infrastructure EngineeringTitle: Senior Lead Global Network EngineerLocation: nullRequisition ID: COR015JKEOE/AA/Disabled/Veterans
Created: 2026-03-10