Fulfillment Associate

Fulfillment Associate Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. The fulfillment associate role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits. As a fulfillment associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. You'll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills. Key tasks include accurately entering orders into the system, performing order administration tasks, assisting with preparing packages for shipment, coordinating with third-party vendors for order fulfillment, supporting inventory checks and reporting any discrepancies, maintaining operational documents and records, assisting in demand planning under supervision, ensuring customer service standards are met, responding to basic customer inquiries, and helping with general administrative duties as needed. You're a great fit if you have a high school diploma or equivalent required, bachelor's degree preferred, proficiency in using order entry systems, ability to maintain accuracy in order processing, basic understanding of customer service principles, effective verbal and written communication skills, ability to manage time and prioritize tasks, willingness to work collaboratively with team members, understanding of inventory checks and reporting, and ability to maintain and organize operational documents. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including medical, dental, & vision plans, 401(k), FSA/HSA, commuter benefits, tuition assistance plan, vacation and sick time, and paid parental leave. Full details of our benefits are available at Diversity matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance.

Created: 2026-03-10