Franchise Business Coach FBC

Benefits:401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insurance1 Tom Plumber HQ is a rapidly growing plumbing franchise in Milford, OH. We are a fun, culture driven company with clear goals aimed at developing and inspiring franchisees to reach their full potential. The Franchise Business Coach supports the development of new and existing 1Tom Plumber franchises.Essential Job Functions:Maintain systems and track all franchisee correspondence, reporting and supporting recordsAct as liaison and primary contact for all franchiseesProvide ServiceTitan administrative supportLead and document onboarding process via regularly scheduled meetingsPrepare and record all franchise ServiceTitan data and generate reportsPerform and report franchise daily, weekly and monthly auditsReview and audit incoming and outgoing callsParticipate in franchise operations strategic planningTravel to and provide complete on-site setup and go-live supportTrack and manage communication between franchisees and onboarding teamLead on-going development and evaluation of operational standards, policies, and best practices to ensure alignment with Brand standardsIdentify franchise and individual skill gaps, developmental areas, and opportunities by comparing to KPIs (e.g., training, process improvement, coaching, etc.)Establish performance goals and provide feedback, coaching, and development to enhance the franchisees performance, to facilitate and encourage continuous performance improvementDuties as assignedQualifications:Experience as a Franchise Business Coach or have a leadership backgroundMust be positive, upbeat and have a sense of humorEffective time management skillsAttention to detail is a mustExperience providing counseling, coaching, or training in a business settingStrong interpersonal and communication skills (written and verbal)Ability to work independently and as part of a teamAbility to prioritize a wide-ranging workloadThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.

Created: 2026-03-10