Commercial Banking Associate

Commercial Banking Associate Our ideal candidate: We are seeking candidates deeply committed to our mission: to transform the banking industry from within. We lead by example, collaborate with and invest in change-makers and build sustainable prosperity in our communities. Beneficial State is one of only a handful of B-Corp banks in the nation and one of the highest-rated B-Corps on the planet. That means that we subscribe to a rigorous evaluation standard that measures our positive impact, not just our profitability. We demonstrate how a bank can combine social equity, environmental sustainability, and business stability to create a better financial system a system that drives inclusive prosperity to benefit people and the planet. Join our team: If you are ready to do challenging and transformative work that will build a brighter future for us all, and you are hungry to bring your passion and energy to the table, we welcome your application. Essential Duties Assist the commercial relationship teams to build and maintain professional banking relationships with clients/prospects (commercial, small business, non-profit organizations and high net worth individuals) who utilize full array of banking products including loans and depository/cash management services. Support mission aligned relationships throughout the Bank including referrals to other business units. Work directly with Relationship Managers, Client & Treasury Managers and Associates, Director of Client and Treasury Management, Underwriters/Portfolio Managers and other team members and/or other personnel in the development of a sales strategy for the respective area of responsibility while ensuring the execution of the strategy. Contribute to Commercial Banking Group growth, retention goals and exceptional service. Assist with the development of sales presentations for customers/prospects including cost/benefit analyses; service and fee comparisons, written proposals, credit and financial analysis. Attend joint calls, when appropriate, with commercial / small business primary officers, branch managers and team members to provide assistance in acquiring new business and/or closing the relationship. Work closely with other team members within the bank to identify new business opportunities and execution. Develop a basic knowledge of the overall array of bank services available for both consumer and commercial clients and learn to cross-sell those services as needed by the client. Perform duties to assist primary officers with the completion of entire packages necessary for client set up; open and fund new relationships properly. Attend training classes and complete assigned compliance and sales training deemed appropriate by Manager to expand banking knowledge and potential expanded credit or sales skills. Assist primary officers with the tracking of sales-related activities in the bank's Client Relationship Management system, including sales pipeline and client/prospect calls. Responsible for individual and team goals that support Commercial Banking Group overall strategy and financial plan. Monitor bank expenses prudently on an ongoing basis and prepare monthly expense reports for management or staff, as needed. Deliver excellent client service (external to clients and community in addition to internal with colleagues) Investigate and solve simple client problems, recognize when to escalate for primary officers to step in to resolve. Analyze previous bank statements, financials, statistics or other data to determine the level of client service and product mix for recommendation; Follow protocol for feedback or complaint procedures for clients to use; Participate in financial education or guidance to communities served; Comply with all requirements, policies and procedures of the Bank Secrecy Act (BSA) and attend all mandatory BSA training as needed for this position. Additionally, required to complete all required compliance and regulatory training, not limited to BSA. Managers are responsible to ensure staff/departmental attendance. Secondary Duties The position of Commercial Banking Associate performs duties specific to the position and other functions as assigned. Supervisory Responsibility The position of Commercial Banking Associate is not responsible for the supervision of any employee(s). Environment and Physical Activity The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The position may include driving a personal or company owned vehicle approximately Mental Demands The incumbent in this position must be able to accommodate reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Minimum Requirements Basic Qualifications: Workforce ready or college education Basic Banking knowledge Must possess positive and professional customer service attitude Strong computer skills, specifically in Microsoft Windows environment Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees Good organizational and time management skills Ability to work with general supervision while performing duties Preferred Skills/Experience: College degree in business or equivalent a plus Practical knowledge of banking, loans, deposit and/or cash management products. Interpersonal, verbal and written communication skills with the ability to assist the preparation and delivery of persuasive oral and written reports and presentations. Ability to schedule and complete tasks and duties without constant, direct supervision. Working knowledge of PC spreadsheet, word processing, and production software. i.e. Microsoft Office Products. Demonstrate aptitude for detail work and ability to effectively meet specific deadlines. This person will be asked to support multiple priorities and officer or client schedules. Have a clear, audible speaking voice, ability to read and comprehend handwritten forms, and the ability to hear instructions or requests. Independent worker and self-starter.

Created: 2026-03-10