Patient Coordinator

Job Description Job Description Patient Coordinator - Psychiatric Practice Part-Time (Transitioning to Full-Time) About the Practice We are a fast-growing, busy psychiatric practice that values professionalism, teamwork, and a positive workplace culture. Our environment is welcoming and genuinely supportive, with a team that works hard, stays organized, and takes pride in delivering excellent care. We move efficiently, communicate well, and truly enjoy working together—while always keeping patient care first. As we continue to expand, we are looking for a motivated Patient Coordinator to join our team. This role will start part-time with a strong likelihood of transitioning to full-time in the near future. Position Overview We are seeking a Patient Coordinator to serve as the front line of our psychiatric practice. This role is essential to creating a calm, efficient, and compassionate experience for our patients—many of whom are navigating mental health challenges and truly appreciate a friendly, competent point of contact. You'll be responsible for patient check-in, scheduling, phone triage, documentation, and overall office coordination. The ideal candidate is a go-getter who can juggle tasks, stay organized in a busy environment, and communicate with empathy and professionalism. ResponsibilitiesGreet patients and facilitate a smooth, welcoming check-in processUpdate patient demographic and insurance informationCollect copays and outstanding balancesSchedule appointments and manage calendarsAnswer phone calls and appropriately triage patient needsCoordinate refill requestsHandle incoming and outgoing documentation (mail, fax, records)Maintain accurate and confidential patient records QualificationsStrong customer service and communication skillsExcellent organizational skills and attention to detailAbility to work independently and as part of a teamComfortable multitasking in a busy medical officeProficiency with basic computer programs (Microsoft Office or similar)Previous office or healthcare experience preferred Benefits & PerksCompetitive compensationProfessional, team-oriented work environmentOpportunities for growth and advancementSupportive leadership and access to tools that promote efficiency and success

Created: 2026-03-10