Help Desk Manager

Job Title: Help Desk Manager Location: 441 4th St, NW, Washington DC 20002 Duration: 12+ months Job Description: Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. Knowledge of a wide range of IT techniques, including experience with Windows Servers and Active Directory. Knowledge of capabilities and limitations of alternative computer hardware and software approaches to automation. Ability to assess need, cost benefit, and requirements for major long-range automatic data processing (ADP) projects. Ability to assess effects of changes, additions, or replacement of systems, and of alternative data processing methods, equipment types, and approaches.

Created: 2026-03-10