Windows Systems Engineer

Responsibilities: • Perform operational support and lifecycle management for Windows Server environments, including patching, upgrades, performance monitoring, backup/restoration, and documentation. • Manage enterprise services such as DNS, DHCP, DFS, and Remote Desktop Services (RDS • Develop PowerShell scripts and tools to automate infrastructure tasks and reduce manual intervention. • Participate in the global on-call rotation, ensuring high availability and responsiveness to critical system incidents. • Collaborate with cross-functional teams on infrastructure improvements, compliance efforts, and integration with Mac and Linux systems. • Support audit and compliance requirements, including documentation and remediation related to PCI, SOX, and other regulatory standards. • Contribute to the team's global support model by working with remote teams and assisting during critical outages or service-impacting events. Basic Qualifications: • 6+ years of experience in IT, with at least 5 years managing Windows Server infrastructure in a mid-to-large enterprise environment. • 4+ years of hands-on experience developing and maintaining PowerShell scripts for automation and operational efficiency. • Proficient in managing Windows Server operating systems across multiple versions. • Solid experience with enterprise DNS and DHCP administration. • Demonstrated ability to troubleshoot and optimize core infrastructure services. Preferred Qualifications: • Experience supporting compliance audits (e.g., PCI, SOX). • Familiarity with infrastructure automation and configuration tools such as Puppet or Ansible. • Exposure to heterogeneous environments including Windows, macOS, and Linux systems. • Ability to document and maintain operational procedures in alignment with ITIL or similar frameworks.

Created: 2026-03-10