ServiceNow Lead / Architect

ServiceNow Lead / ServiceNow Architect Location: Onsite (Minneapolis, MN) Client: Ameriprise Financial / CTS What are the top 3 skills required for this role? 1. Strong Hands on experience with ServiceNow ITSM and ITOM 2. Strong Hands-on experience with SNOW CMDB, Discovery & Service Mapping 3. Good Communication Skills Job Description / Responsibilities: ServiceNow Lead/Architect role requires the applying candidate to have strong hands-on experience around the following activities: • Manage Horizontal and Cloud Discovery Issue as part BAU • Create Service Maps using Top Down Service Mapping approach for business critical applications • Configure/manage Discovery schedules • Configure and Manage CMDB Health Dashboard and CI Health and Hygiene Tasks • Integrate with third party applications to bring Asset Data into CMDB • Work on CMDB and ITOM Visible related enhancements • Write custom patterns as required for Discovery/Service Mapping.

Created: 2026-03-10