Manager, Transportation Operations

Overview The Orange & Rockland Transportation Operations Manager oversees the maintenance and reliability of the companys light-, medium-, and heavy-duty vehicle and equipment fleet across three garage locations. This role leads supervisors and automotive technicians, promotes a strong "zero harm" safety culture, builds effective partnerships with operating groups, and ensures full compliance with applicable laws, regulations, and company policies. Responsibilities Core Responsibilities Direct the safe, timely, and effective maintenance and repair of vehicles and equipment. Hire, coach, and develop technicians and support staff, including onboarding, ongoing skills development, and performance management to ensure a qualified and highperforming workforce. Manage safety, quality assurance, and preventive maintenance programs, including review of service work orders for accuracy, compliance, and technician performance. Oversee daily workforce deployment and monitors productivity to ensure service commitments are met efficiently. Oversee budget performance and financial controls while developing initiatives to improve operational efficiency, labor utilization, and overall productivity. Establish and manage inventory control processes for automotive parts to ensure accurate tracking, accountability, and alignment with maintenance schedules. Coordinate vendor repairs and ensure adherence to established procedures, service level agreements, and organizational standards. Conduct regular performance evaluations, provide constructive feedback, and address performance issues in accordance with established policies and practices. Ensure technicians receive required training and are equipped with appropriate tools to perform work safely, efficiently, and costeffectively. Participate in automotive committees and provides garage maintenance insights. Collaborate with operating groups to support emergency response and event readiness, ensuring appropriate staffing, coverage, and technical support. Qualifications Required Education/Experience Bachelor's Degree and 5 years of related work experience. Related work experience includes any of the following areas: Vehicle Maintenance or Fleet Administration. or Associate's Degree and 7 years of related work experience. Related work experience includes any of the following areas: Vehicle Maintenance or Fleet Administration. or High School Diploma/GED and 9 years of related work experience. Related work experience includes any of the following areas: Vehicle Maintenance or Fleet Administration. Relevant Work Experience Must have experience in Vehicle Maintenance or Fleet Administration, required. Must have at least three years of supervisory experience, required. Work experience in fleet management, required. Demonstrated customer focus, excellent interpersonal skills and the ability to handle multiple assignments, required. Demonstrated experience analyzing data, both technical and financial, required. Must have excellent verbal and written communication skills, required. Working knowledge of Microsoft Office applications, required. Working knowledge of Oracle Business Intelligence and Supply Chain systems, required. Working knowledge of Fleetwave System, preferred. Licenses and Certifications Driver's License Required Physical Demands Ability to respond to system emergencies Able to work in all weather conditions, i.e. excessive heat and/or cold Ability to work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces) Ability to travel to company locations to work on storm restoration and heat contingencies Wear necessary Personal Protective Equipment (PPE), i.e. fire-retardant clothing and safety harnesses Use personal vehicle(s), and be able to transport, store, and secure company laptops and other job-related equipment in vehicle. Acknowledge that reimbursement for use of personal vehicle is available through the company mileage procedure Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

Created: 2026-03-10