Domain Consultant for Unemployment Insurance

Description: About the Job • Should be the subject matter expert on Unemployment Insurance Tax and Benefits • Should lead Unemployment Insurance business analysts' team and provide guidance, direction to them as and when required in regard to Unemployment Insurance Business process • Build requirement specifications to ensure seamless deployments of Unemployment Insurance project • Build your knowledge of other information systems and be able to speak to their capabilities in the context of our customers' business • Coordinate with the business teams to build new functionality when required and set reasonable expectations with customers • Able to give demonstrations of UI systems to clients and prospects • Able to lead discussion to assess the impact of any changes in law related to UI • Should be able to lead all Unemployment Insurance business processes discussion with the State's team • Communication & coordination with team leads (Requirements, Development, Data Migration, Testing, Technical Team) and Client Business Managers/SMEs Qualifications: Education: • BS, preferably in Computer Sciences, Information Management or MBA Degree • 13-15 years of experience Must Have Technical/Functional Skills • Experience in Unemployment Insurance/social services domain in o Benefits areas (like Claims Intake, Weekly Certifications, Out of State Functions, Monetary and Non-Monetary Determinations, Overpayments, Appeals, USDOL compliance, IRS compliance) o Tax areas (like Employer establishment and maintenance, Contribution and Wage Reports, Employee Leasing, Billing and Collections, Liens, Fraud and Investigations, Appeals and Cashiering). • Experience of Unemployment Insurance modernization/ transformation program as a Business Manager or SME is strongly preferred. • Proficient in Requirements Gathering, Application Capability Demonstration, Gap Analysis and Documentation, Functional Designing, Customer Communication • Working knowledge of MS Office and MS Visio Generic Managerial Skills: • Have outstanding written and verbal communication skills • Anticipate change and quickly prioritize accordingly • Should have good team skills and should be able to motivate and train his team to understand the Unemployment Insurance business process in detail Salary range: $112,000 - $154,000 a year #LI-MG2

Created: 2026-03-10