Bowling and Games Host

Role Purpose: The role purpose of a bowling and games host/hostess at Uptown Alley is to ensure that guests have an enjoyable and memorable experience while participating in various activities such as bowling, arcade games, laser tag, and other attractions offered at the facility.Key Responsibilities:Strategic and Financial ResponsibilitiesSales and PromotionOperational ResponsibilitiesAttraction ManagementLane Assignment and Game ManagementCleaning and MaintenanceCustomer Service ResponsibilitiesGuest InteractionCustomer ServiceTeamwork and CollaborationEducation & Qualifications:Certifications in food safety and sanitation, such as ServSafe or Safe Food HandlingHigh School Diploma or EquivalentPhysical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environmentExperience:Desirable - Previous experience in a high volume restaurantSkills & Competencies:Customer Service SkillsCommunication Skills Organizational SkillsDesirable - Problem-Solving SkillsTechnological ProficiencyGuest Management SystemsDesirable - POS SystemsPersonal Qualities:Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.Languages:EnglishDesirable - SpanishDepartment: Operations/Culinary Location: On-Site Travel Required: No Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager/AGM Collaborates With: Management team, Administrative support Supports & Engages With: FOH, BOH

Created: 2026-03-10