Operations Specialist

Title: Operations Specialist  Locations: San Jose, CA (Onsite) and Richmond, CA (Onsite) Employment Type: Non-Exempt, Full-Time  Compensation: $24.00 – $26.00 per hour + Plus full benefits (eligible Day One)  About Flexcar  Flexcar is reimagining car ownership through a flexible, month-to-month lease model that includes insurance and maintenance. By combining operational expertise with technology, data, and AI, we provide members with a more affordable and convenient alternative to traditional vehicle ownership.  We are committed to investing in your long-term growth and professional development. As a key member of our Operations Team, you play an essential role in ensuring quality, safety, and exceptional customer experience.  Position Overview  The Operations Specialist works closely with frontline teams to ensure vehicles meet Flexcar quality standards and are customer-ready. This role primarily operates outdoors at a market location and requires strong attention to detail, technology usage, and operational coordination.  This is a non-exempt position and is eligible for overtime compensation under California law, including:  Overtime for hours worked over 8 in a workday  Double time for hours worked over 12 in a workday  Overtime premiums for qualifying seventh consecutive workdays  Essential Functions  Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable law.  Clean and detail a high volume of vehicles to meet company standards  Assess vehicle quality and document damage using company technology  Complete readiness, return, and infleet inspections  Take high-quality vehicle photos for website display  Conduct daily inventory scans and assist with reconciliation  Organize and manage vehicle inventory and parking areas  Communicate with team members using company-issued smart devices  Assist with customer vehicle deliveries as needed  Maintain Flexcar facilities and property  Manage assigned projects and tasks as business needs dictate  Safeguard vehicles, company property, and customer information  Comply with Cal/OSHA safety requirements and environmental standards  Accurately complete timekeeping records  Required Qualifications  At least 18 years of age  Valid driver’s license with acceptable driving record  Ability to lift and carry tools and materials up to 50 pounds  Willingness to work outdoors in varying weather conditions  Flexibility to work days, evenings, weekends, and holidays as business needs require  Strong time management and multitasking skills  Comfort using smartphone and technology platforms  Strong verbal and written communication skills  Ability to work effectively in a fast-paced, team environment  Physical Requirements  Frequent standing, walking, bending, and lifting  Outdoor work exposure to varying temperatures and weather conditions  Use of cleaning chemicals and automotive-related materials  Compensation Transparency (California – SB 1162)  The hourly pay range for this position in California is $24.00 – $26.00 per hour.  This range represents the reasonably expected pay range for this role within California. Actual compensation will be determined based on:  Experience  Skills and competencies  Geographic location  Internal equity considerations  This position is paid on an hourly basis and is eligible for overtime in accordance with California wage and hour laws.  Local Ordinance Compliance  Flexcar complies with all applicable federal, state and local employment laws, including but not limited to:  California minimum wage and overtime laws  San Jose Minimum Wage Ordinance  Richmond Minimum Wage Ordinance  California Healthy Workplaces, Healthy Families Act  Applicable local paid sick leave ordinances  Where local laws provide greater employee protections or benefits than state or federal law, Flexcar will comply with the more protective standards.  Benefits (Subject to Plan Terms and Eligibility)  Accrual of up to 80 hours of PTO in the first year (increasing with tenure)  Paid Sick Leave in accordance with California and applicable local law  Company-paid holidays  401(k) with company match (Day One eligibility)  Medical, dental, and vision coverage (Day One eligibility)  Health Savings Account (HSA) and Flexible Spending Account (FSA) options  Life and disability insurance  Weekly pay  Uniforms provided  Employee referral bonus  Employee discount on Flexcar services  Work Authorization  Applicants must be authorized to work in the United States. Flexcar participates in E-Verify where required by law.  At-Will Employment  Employment with Flexcar is at-will. This means that either the employee or Flexcar may terminate the employment relationship at any time, with or without cause and with or without notice, subject to applicable law. Nothing in this job description shall be construed as creating a contract of employment.  Equal Employment Opportunity   Flexcar is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws, including the California Fair Employment and Housing Act (FEHA).  Flexcar prohibits discrimination and harassment based on:  Race (including traits historically associated with race such as hair texture and protective hairstyles)  Color  Ancestry  National origin  Religion or creed  Age  Sex (including pregnancy, childbirth, breastfeeding, and related medical conditions)  Gender  Gender identity or expression  Sexual orientation  Marital status  Medical condition  Genetic information  Physical or mental disability  Military or veteran status  Reproductive health decision-making  Any other characteristic protected by applicable law  Flexcar provides reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs in accordance with applicable law.  Job Description Disclaimer  This job description describes the general nature and level of work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties may be modified based on legitimate business needs and in compliance with applicable law.  Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Created: 2026-03-10