Senior Network Systems Engineer

About Us We are a global leader in climate technologies dedicated to sustainability. Our mission is to create efficient and sustainable environments across residential, commercial, and industrial sectors through innovative HVACR technologies. We safeguard temperature-sensitive products throughout the cold chain and enhance comfort for people worldwide. Through exceptional engineering, design, and manufacturing, combined with industry-leading brands, we deliver advanced climate technology tailored for the challenges of the future. Whether you are an experienced professional seeking a new challenge, an undergraduate exploring your first professional opportunity, or a recent graduate with an advanced degree, we invite you to join our dynamic team and embark on a transformative career journey! Your Responsibilities: Manage multiple projects to deploy new technologies and configurations alongside specialized Network/Security Groups focusing on LAN and WLAN networks. Act as a technical consultant for global and site-specific network projects. Serve as a subject matter expert for specific technologies/services within our Network Infrastructure Services team. Engage in the Security Release Management Processes for new services and ongoing feature updates. Collaborate with Service Design to develop initial service concepts and ensure smooth transition to the Service Transition and Operations teams. Work within a cross-functional team to define and develop the service outputs. Provide training and handover for consistent service delivery and support. Participate in subsequent service releases per the defined Service Roadmap. Interface with Service Design, Service Delivery Provisioning, Operations, and local Area IT support teams. Deliver efficient and timely 4th level support for advanced operational issues, driving these to resolution. Collaborate with Design Engineering on chronic problem resolutions. Be available for on-call duties as required. Willingness to travel 10-20% of the time. Required Qualifications: Bachelor’s degree or equivalent experience in Information Systems or a related field. A minimum of eight years of experience in implementing and operating LAN/WLAN networks with Cisco hardware. At least five years of experience in operating Enterprise LAN and WLAN Networks. A minimum of two years of experience in OT LAN and WLAN Networks. Proficient knowledge of Cisco LAN (Port-Channels, trunks, ACL, static routes, VLANs, L2/L3 routing, physical and logical segmentation). Experience with Cisco WLAN (Local WLC, FlexConnect, SSID implementation). Familiarity with Cisco Management Platforms (DNAC, Prime, ISE TACACS, ISE Radius, Solarwinds, Service Now). Deep understanding of Cisco networking equipment configurations and problem resolutions within a large Enterprise setup. Coordination and configuration expertise in layer 2 and layer 3 Cisco networks. Solid knowledge of VLANs, spanning tree, BGP, and EIGRP. Understanding of IP addressing, including subnetting and supernetting. Excellent communication and teamwork skills. Fluency in English (verbal, written, and reading). Strong documentation and process control skills. Preferred Qualifications: Knowledge of ITIL v3. Experience with Cisco WAN (MPLS, Internet, IPSEC, Encapsulation). Experience troubleshooting Palo Alto Firewalls (Source IP, Destination IP, TCP/UDP protocols). Experience with Routers, Firewalls, Switches, Wireless Controllers, Access Points, and LAN VRF routing. Cisco Certifications (CCNA/CCNP or equivalent) are preferred. Experience working in a global environment. Willingness to engage in implementation activities as needed. Our Commitment to Our People: We believe sustainability is a critical goal for the future. Our innovations in HVACR technology and cold chain solutions strive to minimize carbon emissions and enhance energy efficiency in diverse spaces. Our employees drive our success, and we foster a culture of passion, collaboration, and openness, empowering everyone to contribute to meaningful change. We invest in the development of our workforce, offering comprehensive support from onboarding to leadership roles. We also provide flexible and competitive benefits, including medical insurance, dental and vision coverage, 401(k), and more. Enjoy flexible time off options, such as paid parental leave, vacation, and holidays. Together, we have the opportunity to revolutionize HVACR technology and build a sustainable future. Explore how you can be part of our journey! Our Commitment to Inclusion & Belonging: We strive to create a workplace that embraces diversity and fosters a sense of belonging for individuals from all backgrounds. Our employee resource groups play a vital role in enhancing our culture and community at Copeland. Work Authorization: Copeland will only hire those legally authorized to work in the United States. This position does not offer sponsorship for work authorization. Candidates with temporary visas or needing sponsorship now or in the future are not eligible for hire. Equal Opportunity Employer: Copeland is committed to being an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment regardless of sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are dedicated to maintaining a discrimination-free workplace. If you are a person with a disability and need assistance applying, please reach out for support.

Created: 2026-03-10