Learning Resource Vendor Coordinator

Southern New Hampshire University is a team of innovators, world changers, and individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented individuals who bring diverse industry experience, backgrounds, and skills to the university. We are excited to expand our reach, and we're looking for someone like you to join our team. Make an impact, from near or far. At SNHU, we offer the flexibility to work remotely from approved states, where you'll need a reliable internet connection and a dedicated workspace free of distractions. The opportunity The Learning Resource Vendor Coordinator plays a vital role in evaluating, integrating, and optimizing third-party and digital learning resources that support our academic programs. In collaboration with faculty, Learning Science and Assessment, Academic Programs, ITS, and external vendors, you will ensure resources are accessible, scalable, cost-effective, and aligned with curriculum needs. You will manage vendor relationships, support LMS integration, monitor adoption and usage trends, and contribute to process improvements that enhance course delivery and operational efficiency. We seek a candidate with fluency in education technology and the ability to collaborate with partners to elevate the student learning experience. As the primary liaison between our university and third-party academic vendors, you will build and maintain critical relationships that drive our success. What you'll do: Evaluate learning resources that guide the mastery of university program competencies. Collaborate with academic teams to research and recommend available and upcoming resources and products. Manage vendor relationships that foster an innovative student experience aligned with organizational goals. Ensure the accuracy and availability of learning resources, Global Campus Vendor Catalog, and Resource Support Documentation. Provide access to digital courseware and troubleshoot usage issues for staff, faculty, and students. Investigate and compile data related to learning resources to measure and identify trends. Communicate with internal and external partners, interfacing with academic leadership, programs, COLT, and Learning Science and Assessment for project improvements. Coordinate various learning resource projects, including planning, execution, tracking, and implementation. Keep partners informed of project progress and address any issues promptly. Maintain collaborative relationships with all relevant internal and external entities to promote a positive student experience. Assist in resolving issues related to student and staff access. Minimum Qualifications: 1+ years of professional experience in higher education, customer service, data entry, or a technology-related field. Proficient in digital navigation, data entry, and quality assurance. Equivalent experience may be accepted in lieu of a degree. We believe real innovation comes from inclusion where diverse experiences, perspectives, and talents are celebrated. If you’re curious whether SNHU is right for you, take the leap and apply. You might be the perfect fit! Compensation The annual pay range for this position is $48,301.00 - $77,296.00, with the target hiring range being $53,373.00 - $72,210.00, depending on qualifications and experience. Exceptional benefits (because you're exceptional) As a full-time employee at SNHU, you will enjoy: High-quality, low-deductible medical insurance. Low to no-cost dental and vision plans. 5 weeks of paid time off (plus nearly a dozen paid holidays). Employer-funded retirement plan. Free tuition program. Parental leave. Mental health and well-being resources.

Created: 2026-03-10