Network Orchestration Engineering Manager

At Headway, we are on a mission to transform mental healthcare into an accessible resource for everyone. We have developed innovative technology that connects individuals with outstanding therapists, establishing the first software-enabled national network of providers who accept insurance. In the U.S., 1 in 4 individuals faces a treatable mental health issue, yet many providers do not accept insurance, rendering therapy unaffordable for most. Headway is committed to creating a mental healthcare system that ensures everyone can easily access the help they need by simplifying the process for therapists to accept insurance and expand their practices. Founded in 2019, Headway has grown into a diverse national network of over 60,000 mental health providers across all 50 states. Our platform has facilitated services for over 1 million patients. As a proud Series D company, we have garnered over $325 million in funding from top-tier investors, including a16z, Accel, GV, Spark Capital, Thrive Capital, Forerunner Ventures, and Health Care Service Corporation. Join us to make a meaningful impact in the realm of mental healthcare! About Engineering at Headway The vision of Headway relies heavily on leveraging software to implement significant changes. Our engineering team, though small with around 200 members, is passionate about utilizing technology to build the future of mental healthcare while enjoying the journey. Our Guiding Principles: Focus on the mission: Software is a tool for achieving change, not the goal; we aim to empower patients and therapists in overcoming their challenges. Ship small, learn fast: We prioritize rapid shipping and iteration to accurately respond to user needs. Everything is a product: Every feature, from patient search experiences to developer productivity enhancements, is treated as a product with end-users in mind. Optimize for trust: Continuous learning and productive dialogue about questions and mistakes are essential to our culture. Tools We Use: Languages: Python 3, TypeScript Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js Datastores: Postgres, Redis Infrastructure: AWS (Fargate, ECS, S3, etc.), Spark, Kafka Monitoring: Datadog, PagerDuty, Sentry Version Control: GitHub Vulnerability Management: Snyk, Semgrep Cloud Security: Lacework About the Role As the Engineering Manager for Network Orchestration, you're needed to lead our team focused on developing the insights that enable insurance companies (payers) to better understand their networks. We are dedicated to ensuring that every patient receives care that meets their unique needs. In this role, you'll oversee the systems that segment patients and providers, providing a solid foundation for understanding patient requirements and effective care matching. Your leadership will facilitate improving care quality through enhanced visibility and a deeper comprehension of our network. This cross-functional, mission-critical role involves working alongside Product, Data Science, and Clinical teams to convert complex behavioral and clinical data into actionable insights. You will be responsible for mentoring and growing an engineering team, setting technical and operational roadmaps, and building scalable systems that enable personalized, data-informed mental healthcare. We are searching for experienced engineering leaders who possess a product-oriented mindset, are data-informed, and are excited about driving growth. This is your chance to make a significant impact in a high-growth organization. Your Responsibilities: Lead, manage, and develop a team of 8+ engineers focused on enhancing payer visibility and patient-provider matching. Collaborate with Product, Design, Marketing, and Data to iterate swiftly through A/B testing. Drive alignment on processes, prioritization, and product outcomes within your team. Contribute to the growth of your team through regular 1-1s, mentorship, and constructive feedback. Support the professional development of aspiring engineering leaders within your team. Contribute to the broader company strategy and product roadmap. Your Qualifications: 3+ years' experience as an Engineering Manager in high-growth startups or scale-ups. 3-5+ years' experience as a Software Engineer. A solid product mindset and strong cross-functional relationships that drive effective outcomes. A robust technical foundation to guide your team's technical decisions. A proven track record of building and leading high-performing teams delivering notable business results through technical investments. Strong ability to collaborate across various teams and functions. Preferred: Experience with Python and React and familiarity with AWS infrastructure. Preferred: Experience developing AI-enabled products. Preferred: Experience in health tech or building user-facing products. BS or MS in Computer Science or a related field. Our Interview Process: When you apply to Headway, here's what you can expect during the interview process: Initial screen: Connect with a recruitment member to learn about the team, our mission, and your background. First rounds: Meet with an engineering leader to discuss your leadership experiences and undergo a technical (systems design) interview. Final rounds: Engage with team members across product and engineering leadership for multiple behavioral interviews. References and Offer: We celebrate with you here! Expect specific details about compensation, including employee equity, from eager future colleagues. Compensation and Benefits: The expected base pay range for this position is $198,050 - $233,000, adjusted for qualifications, experience, and location. Additionally, performance-based variable compensation and equity grants may be offered depending on the level of the position. We are committed to providing a comprehensive and competitive rewards package that includes health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Our compensation decisions emphasize fairness and alignment with industry benchmarks while appreciating individual contributions and potential. Benefits include: Equity compensation Medical, Dental, and Vision coverage Health Savings Accounts (HSA) / Flexible Spending Accounts (FSA) 401K Work-from-home stipend

Created: 2026-03-10