Senior Assistant Manager

Join a growing omni-channel retailer recognized for its commitment to quality, service excellence, and a loyal community of engaged customers. The organization is built on thoughtful growth, strong operational discipline, and a culture that values leadership at every level.This senior leadership role is designed to drive department stability, operational execution, and team development. It is not a task-oriented position; success is defined by the ability to lead through planning, delegation, accountability, and consistent follow-through to ensure priorities are executed effectively and sustainably.ResponsibilitiesPartner with the Department Manager to reinforce goals, priorities, and expectations, serving as a key decision filter for daily execution and problem-solving.Translate high-level priorities into clear daily and weekly direction for assistant managers and leads.Lead, coach, and develop leaders and key team members, address performance directly, and drive accountability through clear expectations and follow-up.Ensure operational standards, SOP adherence, and inventory accuracy across ecommerce and warehouse teams.Identify operational breakdowns, address root causes, and collaborate on aligned solutions; escalate issues with context and proposed recommendations.Support hiring, scheduling, onboarding, and cross-training efforts.Assist with inventory investigations, discrepancy resolution, cycle counts, and damaged goods tracking.Contribute to planning and execution of inventory transitions, layout updates, staffing adjustments, and process improvements.Monitor operational performance, flag risks early, and maintain alignment under pressure.Build trust and foster a positive, professional culture rooted in consistency, respect, and shared accountability.Experience RequiredProven experience leading people.Strong coaching and feedback skills.Ability to prioritize, plan, and delegate effectively.Clear written and verbal communication.High level of emotional intelligence and self-awareness.Comfort operating within structure and evolving processes.Strong problem-solving skills with a bias toward sustainability.Ability to lead through change without defaulting to control or micromanagement.Background in e-commerce, fulfillment, or logistics.Experience developing supervisors or leads.Familiarity with inventory systems and operational metrics.Comfort learning industry-specific knowledge (yarn, dye lots, product handling).The Larko Group is a women-owned, premier staffing and recruiting firm based in Chicago with a nationwide reach. We specialize in Direct Hire, Temp-to-Hire, and Temporary/Project placements across a wide range of roles, including Executive Assistants, Administrative Assistants, Personal Assistants, Chief of Staff, Office Managers, Receptionists, General Office, Event Support, Project Management, and Customer Service.

Created: 2026-03-10