Business Analyst III

Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data. Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels Primary Responsibilities: Create and implement precise management plans for every project, with attention to transparent communication at all levels Perform, evaluate, and communicate thorough quality assurance at every stage of systems development Determine and develop user requirements for systems in production, to ensure maximum usability Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties Author and update internal and external documentation, and formally initiate and deliver requirements and documentation Conduct daily systems analytics to maximize effectiveness and troubleshoot problems Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations Top 5 Skill sets Experience writing technical requirements in the user stories format (JIRA), confluence Technical knowledge of backend APIs, web development to convey the message to dev and EQA teams Experience working with cross functional teams and managing priorities Knowledge of API testing tools like postman, fiddlers and reading application logs for troubleshooting issues Knowledge of building operational or analytical dashboards to capture metrics Nice to have skills or certifications: Good communication and presentation skills Knowledge of entertainment and airline domain Application and Performance testing knowledge Qualifications: Technical Degree or related work experience Proven experience in an analytics and systems development capacity High proficiency with SQL language and database management Proven analytical abilities Practical experience generating process documentation and reports Excellent communicator with the ability to translate data into actionable insights Experience working with Business Objects. Knowledge of ITIL Foundations. Required Skills : SOAP APIs,SQL Server Basic Qualification : Additional Skills : Background Check : No Drug Screen : No

Created: 2026-03-10