Okta/IAM technical SME

Key Responsibilities Strategic Design & Architecture • Define and implement Okta architecture, including workflow enhancements, custom connectors, and integration frameworks. • Develop role-based policies, enforce Segregation of Duties (SoD), and design scalable IAM solutions. • Lead upgrades, patching, optimization, and security hardening initiatives. Advanced Integrations & Customization • Oversee Single Sign-On (SSO) and provisioning integrations for complex applications. • Build and maintain custom workflows, connectors, and integrations for IGA systems. • Manage advanced authentication mechanisms. Governance & Compliance • Drive access certification campaigns and ensure compliance with security standards. • Perform IGA workflow monitoring, troubleshooting, and connector customization. • Address Okta vulnerabilities and ensure adherence to regulatory requirements. Operational Leadership • Provide expert-level support for lifecycle management, onboarding identities, and access workflows. • Lead incident/problem management, including root cause analysis for recurring issues. • Automate repetitive tasks and optimize operational processes. • Leading the team, resolving escalations, driving initiatives, and ensuring system reliability. Collaboration & Vendor Management • Act as the primary liaison with security teams, application/infra teams, and external vendors. • Resolve complex issues with vendors and coordinate architecture enhancements. Required Skills & Experience • Extensive experience with Okta Identity Cloud, IGA, PAM, and advanced IAM concepts. • Provide technical support for Okta Access Gateway, working with configuration, and troubleshooting. Investigate issues across authentication, integrations, and on-prem application access, working closely with engineering team. Analyse logs, network traces, and system behaviour to identify root causes. • Proven track record in architecture design, custom development, and security compliance. • Strong knowledge of workflow automation, policy enforcement, and risk management. • Experience in cloud platforms including AWS and Azure. • Ability to lead strategic initiatives, mentor teams, and manage cross-functional collaboration.

Created: 2026-03-10