ServiceNow FSM Senior Developer

Job Title: ServiceNow FSM Senior Developer Location: San Francisco, CA / Dallas, TX FTE Experience 8-12+ years overall IT experience 5+ years hands-on ServiceNow development 3+ years specifically with ServiceNow Field Service Management (FSM) Job Summary We are seeking a highly skilled ServiceNow FSM Senior Developer to design, develop, and optimize Field Service Management solutions on the ServiceNow platform. This role requires deep hands-on expertise in FSM modules, strong scripting skills, and the ability to collaborate with business stakeholders to deliver scalable, high-performance solutions. Key Responsibilities Design, develop, and enhance ServiceNow FSM solutions aligned with business requirements Configure and customize FSM modules including: Work Orders Dispatch Console Task Scheduling Agent Workspace Mobile Workforce Develop and maintain server-side and client-side scripts (Business Rules, Script Includes, UI Policies, Client Scripts) Build and customize Flows, Workflows, and IntegrationHub spokes Implement integrations using REST/SOAP APIs with third-party systems (ERP, CRM, asset systems, GIS, etc.) Optimize FSM performance, scalability, and user experience Collaborate with product owners, architects, and field operations teams Provide technical leadership, code reviews, and mentoring to junior developers Support UAT, production releases, and post-deployment issue resolution Ensure adherence to ServiceNow best practices and governance standards Required Skills & Qualifications Must-Have Strong hands-on experience with ServiceNow FSM Expertise in ServiceNow scripting (JavaScript, Glide APIs) Experience with Flow Designer, IntegrationHub, and Automation Solid understanding of ServiceNow CMDB, Asset Management, and CSDM Experience with ServiceNow Mobile App / Mobile Workforce Strong knowledge of ServiceNow data model and security Experience with Agile / Scrum delivery models

Created: 2026-03-10