NC client Business Analyst
InstantServe LLC - Raleigh, NC
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The NC Client - Information Technology Division (ITD) seeks a Business Analyst to support business case analysis, process reengineering and requirement gathering activities for DCDEE EEIS Project. The NC Client - Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process re-engineering and requirement gathering activities. RESPONSIBILITIES • Conducts stakeholder analysis • Conducts market research and analysis • Identify and document detailed current and future state process workflows using BPM standards • Develops Context diagrams, functional decomposition, and process workflows • Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams • Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix • Build Business, stakeholder, solution and transition requirements • Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology • Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements • Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required • Perform functional, integration testing UAT support, including developing test scenarios and cases • Support required system go-live activities • Authors and prepares meeting minutes to be distributed to a variety of audiences • Creating User stories and acceptance criteria and authors other Agile documents and deliverables KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: • Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications • Strong writing and communication skills and can build relationships with both their team members and clients • Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills • Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors • Ability to act independently with sound business judgment and thrive in environment with diverse communication styles • Ability to prepare and present oral and written documents clearly and concisely • Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards • Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs • Possess a high-level understanding in the areas of application programming, database and system design • Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines • Understanding of Software Development Lifecycle (SDLC) concepts and process • Knowledge of and experience with IT Service Management best practices and principles • Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project • Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups Required/Desired Skills SkillRequired /DesiredAmountof ExperienceExtensive knowledge of business system analysis techniques and testing methodologiesRequired7YearsDemonstrated experience in gathering business requirements and development of business rules and process flow. Required7YearsProven experience with business process design and definition Required7YearsExperience with Business Analysis methodologies and problem solving Required7YearsExtensive experience in using JIRARequired7YearsExtensive experience in using ConfluenceRequired7YearsAbility to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft ProjectRequired7YearsExcellent communication skills (both verbal and written)Required7YearsExperience in development of procurement related documents including RFP and evaluation criteria. Required7YearsDemonstrable analytical skills and an attention to detail.Required7YearsExtensive experience in collaborating with Product Owners and other stake holders to derive Business Requirements Required7YearsExcellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. Required7YearsKnowledge Creating Sequence Diagram and flow chartsRequired7YearsExperience working for State governmentHighly desired0Knowledge of Salesforce platformDesired0Healthcare related experienceNice to have0Salesforce Certified Business AnalystHighly desired0 Questions No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2All work must be completed on site. Do you accept this requirement? Question3Please list candidate's email address HERE. Question4Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. Question5Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? Question6Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement? Question7Candidates submitted above a rate of $$$ per hour may not be considered. Do you accept this requirement? Question8Confirmation that you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440 is required. Do you confirm?Question9Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation law including payment for overtime hours. Do you accept that requirement?Question10Please provide candidate's current location (City and state), NOT a Yes or No response.
Created: 2026-03-10