Office Manager

Office Manager – The Maids of OmahaMake a difference every day — for your team and your customers.Are you a highly organized, people-centered professional who thrives in a fast-paced, hands-on environment? The Maids of Omaha — a family-owned local business serving the community for over 45 years — is seeking a dependable, proactive Office Manager to help lead our day-to-day operations and keep everything running smoothly.This is a dynamic role that requires wearing many hats: scheduling, customer service, HR coordination, and operational oversight. You’ll be the hub between our office, our cleaning teams, and our clients — making sure everyone feels supported and things get done right. Key ResponsibilitiesOperations· Plan, direct, and coordinate the daily schedule of cleaning teams.· Create efficient routes and schedules based on customer needs, workload, and employee availability.· Monitor day-to-day activity and proactively solve issues as they arise.· Provide warm, responsive customer service and ensure satisfaction.· Answer phones and respond promptly to inquiries. Administration· Manage invoicing, accounts payable, and accounts receivable.· Enter daily results and updates into company systems.· Support owner/management with reporting and record-keeping. Human Resources· Coordinate recruiting, screening, and onboarding of new employees.· Maintain accurate employee records and ensure compliance with company policies.· Assist with payroll data entry and HR documentation.· Help foster a positive, team-oriented work culture consistent with The Maids’ values. Customer & Sales Support· Communicate with customers about services, schedules, and availability.· Assist with marketing and outreach efforts (email, phone, digital, or print). Qualifications· Bachelor’s degree or equivalent experience preferred.· 3+ years of office or operations management experience, ideally in a service-based business.· Excellent communication and interpersonal skills — professional, tactful, and empathetic.· Strong organizational and multitasking abilities; comfortable managing constant movement and change.· Solid computer skills, including MS Office Suite and general data entry systems.· Bilingual English/Spanish a strong plus.· Valid driver’s license required. Why The MaidsThe Maids of Omaha has been family owned and operated since 1979. We take pride in our long-term employees and loyal customer base — many of our team members have been with us for over a decade. We believe that great customer service starts with a supportive, respectful workplace.If you’re looking for a stable, family-oriented company where your work truly matters, we’d love to meet you.

Created: 2026-03-10